Summary
Overview
Work History
Education
Skills
Timeline
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Will Felando

2233 Sparta Dr. - Ranchos Palos Verdes

Summary

Fiber technician with five years of experience in managing and executing structured cabling projects, ensuring high-quality standards, and safety compliance. Specializes in fiber splicing, network diagnostics, troubleshooting, driving optimal network performance, and reliability. Passionate about fostering team growth through technical training and innovative solutions, committed to enhancing client relations and project success.

Overview

5
5
years of professional experience

Work History

Fiber Technician

Triage Partners
Los Angeles
12.2024 - Current
  • Lead structured cabling projects, ensuring timely completion and high-quality standards.
  • Splice and maintain fiber optics, achieving optimal network performance and reliability.
  • Coordinate with teams to troubleshoot issues, enhancing system efficiency and uptime.
  • Implement safety protocols, reducing workplace incidents, and improving team safety.

Fiber Optic Technician

Sunshine Communication
Los Angeles
11.2023 - 12.2024
  • Installed and maintained fiber optic systems, enhancing network reliability and speed.
  • Collaborated with teams to deliver complex projects on time, ensuring client satisfaction.
  • Trained in low-voltage cable systems, applying skills to both commercial and residential sectors.
  • Resolved technical issues efficiently, improving service uptime and customer experience.
  • Adapted to dynamic work environments, contributing to successful project completions.
  • Led fiber optic system upgrades, significantly enhancing network performance and reliability for enterprise clients across multiple locations.

Fiber Technician

Globe Communications
Orange County
06.2020 - 11.2023
  • My position started as a field technician, which was my role for the first six months. I then moved into a lead position and began training with fiber optics. I was a fiber optic technician for the next three years with the company, doing commercial and business projects. I gained over three years of cabling and fiber experience in a commercial and residential environment. Installed and maintained fiber optic networks, ensuring optimal performance. Conducted thorough diagnostics to resolve complex connectivity issues promptly.
  • Streamlined installation processes, reducing average setup time. Consistently met or exceeded service quality benchmarks, enhancing customer satisfaction.
  • Proposed and implemented new troubleshooting techniques, improving efficiency in fault detection. Adapted to evolving technology, mastering latest fiber optic tools.

Education

High School Diploma -

Palos Verdes High School
Palos Verdes Estates, CA
06-2020

Skills

  • Technical Training
  • Troubleshooting
  • Network Diagnostics
  • Customer Support
  • Project Management
  • Quality Assurance
  • Safety Compliance
  • Cable Management
  • Fiber Splicing
  • Client Relations
  • Leadership
  • Inventory Control

Timeline

Fiber Technician

Triage Partners
12.2024 - Current

Fiber Optic Technician

Sunshine Communication
11.2023 - 12.2024

Fiber Technician

Globe Communications
06.2020 - 11.2023

High School Diploma -

Palos Verdes High School

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Will Felando