Will Deng
North Vancouver
Summary
Professional in quality assurance with strong skills in inspection, testing, and process optimization. Known for ensuring standards compliance and improving product consistency through collaboration and adaptability. Possess keen attention to detail, excellent problem-solving abilities, and commitment to team success. Reliable and flexible, consistently delivering high-quality results amidst changing requirements.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Tercel Telecom Ltd
01.2018 - 01.2025
- Assisted in daily operational management to ensure efficient workflow and product delivery.
- Supported staff scheduling and resource allocation for optimal team performance.
- Collaborated with departments to enhance communication and improve service coordination.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Quality Control Technician
Watts Projects Ltd
01.2015 - 03.2018
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Implemented corrective actions for non-conforming materials, enhancing overall product reliability.
- Developed and executed test plans to ensure products met customer specifications, increasing client satisfaction rates.
- Enhanced customer satisfaction by identifying and rectifying defects before products reached market.
- Developed and maintained documentation for quality assurance processes, promoting consistency in operations.
- Reduced product return rates, meticulously examining each item for adherence to quality specifications.
Industrial Radiographer
Silver Shadow Inspections
01.2012 - 01.2015
- Conducted radiographic inspections to ensure compliance with industry standards and safety protocols.
- Operated advanced radiographic equipment, enhancing imaging accuracy and workflow efficiency.
- Developed inspection reports detailing findings and recommendations for process improvements.
- Contributed to a safer work environment through careful planning, risk assessments, and the implementation of preventative measures during radiographic operations.
- Optimized efficiency by maintaining up-to-date knowledge of industry regulations and best practices for industrial radiography.
Sales Associate
Visions Electronics
03.2010 - 11.2012
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring availability of popular merchandise.
- Collaborated with team members to achieve monthly sales targets and objectives.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed strong rapport with customers and created positive impression of business.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Developed promotional displays, increasing product visibility and engagement.
Education
No Degree - Economics
University of British Columbia
Kelowna06-2012
High School Diploma -
Sir Winston Churchill Secondary
Vancouver, BC06-2008
Skills
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Relationship building
- Goal setting
- Administrative skills
- Sales expertise
- Safety management
- Welding inspection
- Hazards awareness
- Welding and fabrication
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Certification
BC Driver's License - Class 4 Completed 2023
Petroleum Safety Training Completed 2014
Construction Safety Training System Completed 2014
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
Tercel Telecom Ltd
01.2018 - 01.2025
Quality Control Technician
Watts Projects Ltd
01.2015 - 03.2018
Industrial Radiographer
Silver Shadow Inspections
01.2012 - 01.2015
Sales Associate
Visions Electronics
03.2010 - 11.2012
No Degree - Economics
University of British Columbia
High School Diploma -
Sir Winston Churchill Secondary
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