Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Will Dempster

Gibsons,Canada

Summary

Highly skilled commis waiter experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Front of House Server

Smoke on the Water
Gibsons, BC
05.2023 - 10.2023
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Served food and beverages to patrons and confirmed complete orders.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Filled condiments and napkin containers during slack periods.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Removed built-up waste and potential contaminants from smoker and cooking equipment.
  • Studied methods of coworkers, successfully learning kitchen and food service skills.

Automotive Parts Salesman

Kenmac Auto Parts
Gibsons, BC
06.2022 - 09.2023
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Received, examined and reshelved returned parts.
  • Operated point of sales and parts lookup computer systems.
  • Performed complimentary services, battery installation, testing and wiper installations.
  • Opened crates to replenish stocked items in proper aisles.

Dishwasher/prep Cook/Host

Buono's Osteria
Gibsons, BC
10.2020 - 04.2023

Host 01/22-04/23

  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Presented food and beverages to guests at tables.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Calculated charges, issued table checks and collected payments from customers.

Prep cook 05/21-12/21

  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Measured and weighed food items to comply with portion requirements.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Broke down, cleaned and sanitized work stations at end of shift.
  • Properly stored food by adhering to food safety policies and procedures.

Dishwasher 10/20-04/21

  • Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.

Education

Food Safe Level 1
01-2024

WHMIS 2015 - (actsafe)

Actsafe Safety Association
01-2024

High School Diploma -

Elphinstone Secondary School
Gibsons, BC
06.2023

Serving It Right
Vancouver, BC

Skills

  • Menu Memorization and Presentation
  • Food and Beverage Service
  • Warm and Friendly
  • High Energy and Stamina
  • Ability to Lift and move heavy objects
  • Order Accuracy and Delivery
  • Transactions and Cash Handling
  • Verbal and Written Communication
  • Service Oriented
  • Cool Under Pressure
  • Team Player
  • Upselling and Cross Selling
  • Conflict and Complaint Resolution
  • Point of Sale Systems
  • Multitasking and Prioritization

References

Chris Van Nus, Owner/Operator at Smoke on the Water 

+1 (778) 840-4084

Ken Hookham, Cook at Smoke on the Water 

(604) 703-6757

Mike Buono, Owner/Head chef at Buono's Osteria 

+1(604) 365-8911

Nova Melva-Dawn, Front of House Manager at Buono's Osteria 

(604) 741-5994

Timeline

Front of House Server

Smoke on the Water
05.2023 - 10.2023

Automotive Parts Salesman

Kenmac Auto Parts
06.2022 - 09.2023

Dishwasher/prep Cook/Host

Buono's Osteria
10.2020 - 04.2023

Food Safe Level 1

WHMIS 2015 - (actsafe)

Actsafe Safety Association

High School Diploma -

Elphinstone Secondary School

Serving It Right
Will Dempster