Detail-oriented technician with a proven ability to diagnose and resolve technical issues in security systems. Strong troubleshooting skills and commitment to customer service drive operational efficiency and enhance client satisfaction.
Overview
2
2
years of professional experience
Work History
Technician
Convergint
La Palma, CA
07.2024 - Current
Diagnosed and resolved technical issues in security systems, ensuring operational efficiency.
Conducted routine maintenance checks on equipment to prevent downtime and ensure reliability.
Collaborated with team members to install and configure security solutions for clients' needs.
Assisted in training new technicians on system operations and safety protocols.
Provided support during emergency repairs, demonstrating quick problem-solving skills under pressure.
Cashier
Pollo Loco
Paramount, CA
09.2023 - 06.2024
Processed customer transactions accurately and efficiently using point-of-sale system.
Assisted customers with product inquiries and provided excellent service to enhance satisfaction.
Maintained cleanliness and organization of checkout area to promote a welcoming environment.
Handled cash, credit, and debit transactions while adhering to company policies for accuracy.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.