Wilfredo Rabe
Miramichi,NB
Summary
Dynamic and results-oriented professional with extensive experience at Canada Post, adept in route navigation and customer service. Excelled in enhancing delivery efficiency and fostering positive relationships, demonstrating exceptional organizational skills and geographical expertise. Proven track record in improving service levels and reducing maintenance costs, showcasing a blend of mechanical aptitude and professionalism.
Overview
5
5
years of professional experience
Work History
Letter Carriers
Canada Post
12.2023 - Current
- Collected outgoing mail from mailboxes and business locations.
- Sorted incoming mail to ensure proper distribution to recipients.
- Delivered mail and packages to designated routes on foot or by vehicle.
- Followed safety protocols while navigating busy streets and neighborhoods.
- Adapted to changing weather conditions while performing duties.
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
- Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses.
- Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
- Strengthened community ties through consistent, friendly interactions with customers along assigned routes, fostering trust and positive relationships between the postal service and its patrons.
- Handled sensitive materials such as certified mail, registered packages, and express deliveries with utmost care and attention to detail.
- Increased productivity by streamlining processes for loading vehicles with sorted mail at the beginning of each shift.
- Sorted and cased Number+ pieces of mail each day with high accuracy.
- Supported seasonal initiatives such as holiday package deliveries by adjusting routes and schedules to accommodate increased volume during peak periods.
- Provided prompt mail delivery to businesses and residences on specified route.
- Ensured accurate mail distribution by diligently following established route plans and addressing any discrepancies as needed.
- Promoted a positive image of the postal service by providing courteous and professional interactions with customers during daily deliveries.
- Managed vehicle upkeep for mail deliveries.
- Reduced vehicle maintenance costs through diligent inspection of postal vehicles prior to use and reporting any issues immediately for repair.
- Navigated challenging delivery situations such as gated communities or restricted access areas effectively by employing problem-solving skills and communication abilities.
- Carried double shoulder bag weighing as much as Number pounds to deliver letters to businesses and apartment buildings.
- Maintained safe driving practices while navigating various weather conditions and traffic situations on assigned routes.
- Adhered to all postal regulations and guidelines, ensuring compliance with federal laws and maintaining the integrity of the mail system.
- Explained mail regulations, policies or procedures to postal customers.
- Worked at front counter to assist with customers' mail-related needs such as setting up post office boxes and shipping packages.
- Minimized delivery errors by double-checking addresses on mail items before placing them in appropriate mailboxes or delivery slots.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Observed traffic and safety regulations for safe transport and delivery of mail.
Cook
Shannex
04.2020 - Current
- Managed kitchen inventory for optimal stock levels and reduced waste.
- Cooked meals to meet customer dietary preferences and special requests.
- Monitored food safety standards to uphold health regulations.
- Engaged with guests to gather feedback and improve menu offerings.
- Prepared diverse menu items by following standardized recipes and presentation guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Collaborated with management team to develop new menu items.
Food Delivery Driver
DoorDash/skip the Dishes
01.2020 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Communicated proactively with management about potential issues or delays in delivery times.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Improved delivery times with strategic planning and knowledge of local traffic patterns.
- Resolved customer complaints with professionalism, restoring confidence in service.
- Strengthened customer relationships, providing friendly service and addressing inquiries promptly.
- Improved delivery efficiency with meticulous planning and route optimization.
- Minimized delivery errors by verifying orders and customer details thoroughly before departure.
- Maintained vehicle cleanliness and safety, contributing to positive company image.
Education
Culinary Arts - Culinary
Blueridge Culinary Institute
Manila,Philippines07.2016
Computer Technology - Information Technology
Philippines Science And Technology Center
Quezon City, Philippines06.2002
Skills
- Route navigation
- Delivery accuracy
- Mechanical aptitude
- Package handling
- Safety awareness
- Hand-eye coordination
- Memory retention
- Vehicle maintenance
- Street orientation
- Logistics
- Mail sorting
- Geographical expertise
- Sorting equipment operation
- Efficient driving
- Route management
- Weather tolerance
- Parcel delivery
- Vehicle loading
- Load management
- Vehicle inspections
- Route deliveries
- Teamwork
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Organizational skills
- Critical thinking
- Effective communication
- Physical strength
- Task prioritization
- Self motivation
- Professionalism
- Vehicle operation
- First Aid/CPR
- Delivery scheduling
- Hospitality and accommodation
Languages
English
Professional Working
Timeline
Letter Carriers
Canada Post
12.2023 - Current
Cook
Shannex
04.2020 - Current
Food Delivery Driver
DoorDash/skip the Dishes
01.2020 - Current
Culinary Arts - Culinary
Blueridge Culinary Institute
Computer Technology - Information Technology
Philippines Science And Technology Center
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