Wilfred Gray IV
Kettle Point,ON
Summary
Service professional prepared to deliver outstanding customer service and maintain high standards in any setting. Known for strong focus on team collaboration and achieving results, ensuring reliability and adaptability in dynamic environments. Skilled in multitasking, problem-solving, and maintaining positive attitude under pressure.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Full-Service Attendant
KSPFN
12.2023 - Current
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
- Ensured compliance with health and safety regulations by diligently monitoring procedures and implementing necessary adjustments when required.
- Provided exceptional customer support by addressing needs quickly and professionally.
- Promoted a positive work atmosphere through strong interpersonal skills and active collaboration with colleagues across various departments.
Kiosk Attendant
Smokeys Gen 7
11.2021 - 05.2023
- Conducted regular maintenance checks on kiosk equipment, ensuring smooth operation at all times.
- Assisted in training new hires on kiosk procedures and best practices, promoting consistent performance across the team.
- Maintained a clean and organized kiosk, resulting in an inviting environment for customers.
- Contributed to positive team dynamics through active communication, collaboration, and support of fellow employees.
- Resolved customer complaints professionally, leading to repeat business and positive feedback.
Line Cook
Crabby Joe's Bar & Grill
06.2018 - 03.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Line Cook
Boulevard Grill
01.2016 - 02.2018
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
Education
No Degree -
S.C.I.T.S
Sarnia, ONSkills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Customer service and assistance
- Effective communication
- Attention to detail
- Time management
Languages
English
Full Professional
Certification
- Fuel Safety
- Service of Excellence
- Food Handlers
Timeline
Full-Service Attendant
KSPFN
12.2023 - Current
Kiosk Attendant
Smokeys Gen 7
11.2021 - 05.2023
Line Cook
Crabby Joe's Bar & Grill
06.2018 - 03.2021
Line Cook
Boulevard Grill
01.2016 - 02.2018
No Degree -
S.C.I.T.S
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