Wil Clay
Ventura
Summary
Dedicated hospitality professional with extensive experience delivering exceptional service in fast-paced dining environments. Recognized for a strong commitment to teamwork and consistently achieving high levels of customer satisfaction. Versatile and dependable in both front and back of house roles, adept at adapting to dynamic situations while ensuring seamless operations through effective communication and problem-solving. Passionate about creating memorable dining experiences that foster guest loyalty and enhance overall service quality.
Overview
12
12
years of professional experience
Work History
Valet/Parking Ambassador
LAZ Parking
Oxnard, CA
08.2025 - 01.2026
- Coordinated vehicle retrieval and parking for guests in high-traffic environments.
- Maintained cleanliness and organization of parking area to enhance guest experience.
- Assisted guests with luggage and directions, ensuring prompt service and satisfaction.
- Monitored vehicle security through regular checks, reducing potential incidents.
Staging Specialist/ Ink Management
Fuel Promotions Screenprinting
Reno, NV
01.2024 - 05.2025
- Facilitated job readiness at all machines by coordinating ink, screen, and garment counts to support efficient printing processes.
- Managed ink department operations, guaranteeing accurate Pantone color matching and efficient stock organization.
- Streamlined ink production processes by shifting from outsourced services to internal manufacturing capabilities.
- Supported operational efficiency by coordinating printer setup and breakdown while managing pulling and catching positions.
Line Cook
Homage Bakery
Reno, NV
10.2022 - 12.2023
- Maintained cleanliness and organization of kitchen equipment, appliances & utensils.
- Demonstrated ability to work quickly and accurately in high pressure environments.
- Cooked food according to recipes set by establishment.
- Portioned food before cooking according to standard portion sizes and recipe specifications.
Cook/Prep Keyholder
Süp Restaurant
Reno, NV
01.2022 - 10.2022
- Used approved food recipes and production standards to verify proper quality, serving temperatures and standard portion control.
- Maintained clean, organized cook station in compliance with company standards, procedures and sanitation requirements.
- Regulated temperature of ovens, broilers and grills.
- Turned and stirred foods to confirm even cooking.
- Keyholder responsible for closing restaurant at end of shift.
Bartender/Server
Artemis Lakefront Cafe
South Lake Tahoe, CA
02.2019 - 03.2020
- Designed and implemented new signature cocktails to elevate brand visibility and drive profitability.
- Monitored and recorded inventory levels of bar and drink supplies to maintain adequate stock and streamline ordering processes.
- Achieved smooth shift transitions by efficiently managing opening and closing tasks. Delivered accurate sales reports to inform business decisions. Maintained optimal inventory levels through diligent tracking and organization.
- Promoted high-profit items, including appetizers and mixed drinks, to drive sales growth.
Beertender/Cook
Beer Garden At Basecamp Hotel
South Lake Tahoe, CA
07.2014 - 12.2018
- Ensured high standards of draft beer and bratwurst, enhancing the dining experience for customers from various countries.
- Assumed full responsibility for kitchen operations following chef departure, managing food orders and crafting daily specials.
- Implemented quality control measures to guarantee product excellence and reduce waste.
- Streamlined restaurant management by independently handling operations, reducing reliance on cross-trained staff.
Education
Art -
Ventura Community College
Ventura, CA07.2002
Basic - undefined
El Camino High
Ventura, CA09.1999
Skills
- Customer service and support
- Efficient work ethic
- Patience and composure
- Strong communication skills
- Problem-solving
- Reliability and punctuality
- Clean driving record
- Attention to detail
- Multitasking and organization
- Flexible schedule
- Time management
- POS system operations
Timeline
Valet/Parking Ambassador
LAZ Parking
08.2025 - 01.2026
Staging Specialist/ Ink Management
Fuel Promotions Screenprinting
01.2024 - 05.2025
Line Cook
Homage Bakery
10.2022 - 12.2023
Cook/Prep Keyholder
Süp Restaurant
01.2022 - 10.2022
Bartender/Server
Artemis Lakefront Cafe
02.2019 - 03.2020
Beertender/Cook
Beer Garden At Basecamp Hotel
07.2014 - 12.2018
Basic - undefined
El Camino High
Art -
Ventura Community College