Wijdane Boumhidi

• Engaged in institutional sponsored activities and initiatives as appropriate.
• Coordinated interviews and managed onboarding activities for new hires effectively.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Followed all applicable compliance requirements and ministry regulations, and communicated it to students and staff as appropriate.
• Developed and executed plans and concepts, resulting in 45% increase in employment rates.

• Coordinated a team of 6 staff members, ensuring seamless operations and a 98% on-time task completion rate.
• Collected and monitored reports, resulting in a reduction in data errors and improved accuracy.
• Analyzed situations and presented solutions to senior management, leading to an increase in operational efficiency.
• Conducted meetings and maintained communication with students enhancing client satisfaction by 25%.
• Maintained accurate records of student progress, contributing to 100% compliance rate with record-keeping requirements.

. Developed external relationships to build practicum placements and job leads to ensure students and graduates are informed of openings within their industry.

· Collaborated with Instructors to determine practicum placement experiences for students.

· Contributed to and monitoring the quality of the student experience, including practicums and the job search process.

· Achieved the College’s targeted employment rates.

• Providing administrative support to ensure the effective and efficient maintenance of campus operations.
• Ensuring campus supplies and equipment are kept stocked and in good working order.
• Executed record filing system to improve document organization and management.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

• Provided exceptional customer service by greeting customers, answering their questions, and assisting them in locating items and providing advice
• Balanced the cash register accurately and generated reports for credit and debit sales, ensuring compliance with company policies and procedures
• Accurately processed payments and ensured that all prices and quantities were correct
• Processed refunds and exchanges in a timely and professional manner.

• Events coordination and visits facilitator
• Recorded, transcribed, and distributed minutes of meetings to appropriate personnel promptly.
• Assisted with a variety of administrative tasks, including copying, faxing, and distributing documents.