A self driven and highly motivated Payroll professional with great analytical and numerical skills, detail oriented with problem solving ability and strong organization .
Overview
13
13
years of professional experience
9
9
years of post-secondary education
Work History
Accounting & Payroll Clerk
SureGreen Landscaping and Snow Removal
Toronto
05.2023 - Current
Process semi-monthly payroll for 200 employees using ADP WFN.
Audits time cards and report errors to managers for corrections.
Balance and match payroll summary spreadsheets.
Sets up new hires in ADPWFN.
Process terminations and severance payments in ADP WFN.
Participated in system upgrades and process improvements aimed at increasing the efficiency of accounting operations overall.
Sets up social, coffee and other deductions in ADPWFN.
Analyze and verifies employees' expense reports for accuracy.
Assist with ROE processing .
Informing employees about payments procedures and benefit programs.
Investigating and resolving payroll issues in timely and efficient manner.
Maintains strict confidentiality of sensitive information while handling employee records and processing payments.
Preparing and processing invoices and deposits.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Monitored status of accounts receivable and payable to facilitate prompt processing.
Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
Account Receivable & Payroll Clerk
Endah Widihapsari, Chelsea Hotel Toronto
Toronto
07.2021 - 02.2023
Posted guest, credit card and miscellaneous payments accurately.
Handled all guest billing issues and disputes, including credit card initial inquires and charge backs.
Responded promptly to guest queries and account disputes
Communicated promptly with the Credit Manager on any discrepancies in billing payments and other potential problems.
Maintained payroll information by calculating, collecting, and entering data.
Assisted new hires with completing required forms for accurate setup in Quick Books.
Verified timekeeping records and handled any discrepancies with employees.
Processed new hire paperwork and documents.
Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
Contributed to audit preparations by maintaining organized documentation of all payroll transactions and processes.
Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
Organization Operations &Administrative Support
Riverdale Hospitality Inc, Hilton Hotel
Toronto
Managed and took ownership of daily business operations in the office, in the production floor site (industrial linen laundry) and supported valet service operations in Hilton Hotel downtown Toronto
In charged of the starting production line machines and systems, verified gauges and reported anomalies, dealt with various suppliers for ordering and receiving supplies for industrial laundry machines, managed in bound and out bound linen for major hotels
Interfaced with facility management an addressed issues regarding facility maintenance
Interviewed and hired the new candidates, managed staff scheduling, set up new hires in the payroll system, maintain personnel files ensured high levels of confidentially in accordance with company policies and procedures, controlled any discrepancies and adjusted time sheet entries
Responded to customers needs and complaints, handled off-site meetings, administered sales generated quotes and invoices
Prepared and processed bi-weekly payroll, included remittances and overpayment using QuickBooks software system
Managed and updated internal payroll records information including the garnishments
Ensured all files are secure and well maintained
Developed and analyzed reports to provide accurate data analysis for management review
Prepared non-routine payroll functions such as electronic ROE generation, retroactive payments, and garnishments
Reconciliation of recurring payroll accounts, Receiver General remittances, WSIB remittances and Employer Health Tax
Investigated and responded to queries and pay claims regarding expenses, allowances and communicated with employee and management
A/P: matched purchase documents to AP invoices and verified the details; updated price and tracked expenses, prepared payment properly; researched discrepancies and ensured AP accuracy
A/R: maintained and updated customer information; recorded sale orders and prepared invoices and ensured AR accounts are current..
Sales Associate/Esthetitian
Yves Rocher
Toronto
06.2016 - 04.2018
Built relationship with customers to increase the likelihood of repeated business
Recommended merchandise to customers based on their needs and preferences
Maintained knowledge of current sales and promotion, policies regarding payment, exchanges, and security
Responded to all inquiries and concerns to the clients via e-mail, telephone, fax, and in person, while maintaining a positive attitude and response.
CAD Designer
David Mah Architect
Vancouver
08.2011 - 03.2016
Prepared engineering shop drawings for product approval to be reviewed and accepted by city permit issuers
Assisted and provided technical consults to homeowners/ contractors based on design drawing and safety codes
Reviewed project on regular basis to ensure that schedules are up to date/the products were delivered on time
Completed project and designed blueprint from conception through completion and design documentation.