WIDENER TURENE
Welland
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Driver
Ideal Nutrition
07.2024 - 06.2025
- Operated delivery vehicles to transport products efficiently and safely.
- Conducted routine vehicle inspections to ensure compliance with safety regulations.
- Managed inventory by tracking deliveries and maintaining accurate records.
- Collaborated with team members to optimize delivery routes for timely service.
- Provided exceptional customer service during product drop-offs and pickups.
- Assisted in training new drivers on operational procedures and safety protocols.
- Resolved delivery issues promptly, enhancing overall client satisfaction levels.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Sales Associate
Walmart
10.2023 - 05.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels by restocking shelves and organizing merchandise displays.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Handled customer complaints with professionalism, resolving issues effectively to ensure satisfaction.
- Provided product knowledge and recommendations to promote sales initiatives.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Engaged with customers to effectively build rapport and lasting relationships.
Fulfillment Associate
Walmart
09.2023 - 05.2025
- Operated warehouse equipment to efficiently process and fulfill customer orders.
- Collaborated with team members to maintain optimal inventory levels and product organization.
- Implemented safety protocols to ensure compliance and reduce workplace hazards.
- Assisted in training new associates on fulfillment processes and best practices.
- Conducted quality checks on outgoing shipments to guarantee accuracy and customer satisfaction.
- Streamlined order picking processes, improving overall workflow efficiency within the warehouse.
- Maintained clean and organized work areas to support operational effectiveness and safety standards.
- Resolved customer inquiries related to order fulfillment, enhancing service delivery and satisfaction.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
Education
DIPLOME -
ESCUELA DOMINICANA
SANTO DOMINGO01-2021
DIPLOME -
UNIVERSITY APEC
SANTO DOMINGO04-2019
GED -
College Saint Louis Roi De France
Port Au Prince07-2018
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Safety protocols
- Vehicle inspection
- Route planning
Languages
English
Professional Working
French
Native or Bilingual
HAITAN CREOLE
Native or Bilingual
Spanish
Full Professional
Certification
- Certified First AIDS/CPR
- Certified barber
- CertifiedCreate a small business Website
- Certified Devlop compagny website wix
- Certified Preparation for Job Interview
Timeline
Driver
Ideal Nutrition
07.2024 - 06.2025
Sales Associate
Walmart
10.2023 - 05.2025
Fulfillment Associate
Walmart
09.2023 - 05.2025
DIPLOME -
ESCUELA DOMINICANA
DIPLOME -
UNIVERSITY APEC
GED -
College Saint Louis Roi De France