Whitney Beaudry
Waterdown,ON
Summary
Accomplished Certified Level 2 Dental Assistant with a proven track record at Smiles on 5, enhancing patient outcomes through expert dental radiography and exceptional customer service. Spearheaded protocol changes and excelled in equipment sterilization, demonstrating professionalism and a keen ability to improve patient understanding of treatments.
Friendly and organized, able to handle front desk tasks efficiently. Knowledge of dental terminology and appointment scheduling software, with strong communication and multitasking abilities. Committed to ensuring smooth patient flow and excellent service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Level 2 Dental Assistant
Smiles on 5
11.2017 - Current
- Performed fluoride treatments, enhancing patient tooth strength and decay resistance.
- Prepared examination rooms by setting up instruments and materials.
- Utilized intraoral cameras to document patient conditions for treatment planning.
- Operated sterilization equipment to maintain hygiene and compliance standards.
- Processed patient insurance information, verifying coverage and eligibility for treatments.
- Provided exceptional customer service, addressing patient concerns and resolving issues efficiently.
- Managed multi-line phone system, addressing patient inquiries and appointment requests promptly.
Certified Level 2 Assistant/Treatment Coordinator
Dawson Dental
01.2013 - 10.2017
- Facilitated seamless communication for improved patient understanding of treatment options.
- Collaborated with healthcare professionals for tailored treatment options, enhancing patient outcomes.
- Guided team through changes in protocols, resulting in smooth transitions and minimized disruptions.
- Prepared examination rooms by setting up instruments and materials.
- Operated sterilization equipment to maintain hygiene and compliance standards.
- Used digital radiography software to capture and analyze dental images for diagnostics.
Education
Level 2 Intra-Oral Dental Assisting
Medix Career College
Kitchener, ON02-2013
Level 1 Intra-Oral Dental Assisting
Trillium College
Burlington04-2011
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
Languages
English
Certification
- First Aid Certification
- IPAC
- HARP
- NDAEB
Timeline
Certified Level 2 Dental Assistant
Smiles on 5
11.2017 - Current
Certified Level 2 Assistant/Treatment Coordinator
Dawson Dental
01.2013 - 10.2017
Level 2 Intra-Oral Dental Assisting
Medix Career College
Level 1 Intra-Oral Dental Assisting
Trillium College
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