Experienced and dedicated healthcare professional with several years of service within Alberta Health Services. Skilled in adult education, electronic health records (EHR), and interdisciplinary collaboration. Proven ability to lead clinical education initiatives, support digital health transformation, and mentor staff in dynamic healthcare environments. Registered with the College of Registered Nurses of Alberta (CRNA).
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Informatics Education Lead (Senior Advisor)
AHS - Chief Medical Information Office (CMIO)
10.2018 - Current
Member of the Prescriber Experience Training Program that is responsible for supporting, development, and facilitation of the learning team in the implementation and support of the AHS provincial Connect Care CIS initiative.
Work with Physician Trainers, Senior Trainers, and clinical operations for the roll-out of the CIS learning to end users in all Alberta Health Services and affiliate partners.
Aiding in the development, support, and delivery of a training program focused on physicians and advanced care providers.
Collaborating with clinical operations and information technology to ensure all aspects of learning are prepared for Connect Care milestones.
Work with clinical and operations leaders, and the learning team, to define, plan, implement, and evaluate the learning required to ensure smooth change management with minimal disruption to clinical operations.
Development of learning materials for specialized and role-based/generic learning requirements to align training content per implementation wave with staffing and care models.
Analyze and develop a learning curriculum to support the transition to Connect Care clinical documentation content and processes.
Led training transition planning and curriculum development to ensure provider readiness and system adoption.
Maintained and enhanced the ongoing provider learning program to support continuous education and system optimization.
Contracted Training Facilitator
Peak Support Services
01.2022 - 12.2023
Developed and facilitated Medication Administration training programs for PEAK staff and diverse employee groups, ensuring alignment with organizational standards and regulatory compliance.
Evaluated participant performance to confirm comprehension and application of training content.
Coordinated logistics for training sessions.
Registered Nurse Case Manager
AHS - Seniors Health - Lethbridge Home Care
05.2014 - 11.2018
Conducted comprehensive client assessments to determine eligibility and develop individualized care plans tailored to health needs and living environments.
Coordinated and monitored home care services, ensuring timely delivery and alignment with client-centered goals.
Worked collaboratively with multidisciplinary teams in community settings to provide services to a diverse client population across homes, facilities, clinics, and transitional care environments.
Provided ongoing case management, including reassessments, service adjustments, and advocacy for client needs.
Educated clients and caregivers on health conditions, self-management strategies, and available community resources.
Maintained accurate and timely documentation in electronic health records, ensuring compliance with organizational and regulatory standards.
Participated in quality improvement initiatives to enhance service delivery, client satisfaction, and health outcomes.
Clinical Educator - Registered Nurse
AHS - Seniors Health – South Zone
08.2017 - 01.2018
Collaborated with the Seniors Health Education Team to assess, plan, implement, and evaluate the electronic documentation training needs of seniors' health staff across the South Zone.
Delivered targeted education on electronic documentation platforms, including the Care Manager Meditech Module, RAI-HC coding and analysis, care planning, and RAI-2.0 assessments for long-term care.
Provided mentorship and guidance to Seniors Health staff, aligning electronic documentation practices with client-centered care and population health needs.
Developed and maintained electronic documentation training materials to support just-in-time learning and ongoing staff development.
Influenced quality of care through education and support, enhancing staff competency in electronic documentation and clinical workflows.
Facilitated training across the Seniors Health Education portfolio, including advanced clinical skills, and preparation for system implementations.
Partnered with clinical operations and IT teams to ensure readiness for Connect Care milestones, and seamless integration of documentation practices.
Promoted effective change management through positive communication and collaboration with interdisciplinary teams.
Contracted Nurse Facilitator
Raymond Farm Safety Centre
06.2016 - 06.2017
Educated Alberta farming communities on farm safety, health awareness, and preventive health practices to promote overall well-being.
Delivered Sustainable Farm Families Workshops, adapted from Australia, to support rural populations with limited access to healthcare resources.
Facilitated health clinics and workshops, providing on-site health assessments and wellness education to attendees.
Promoted health literacy and preventive care strategies tailored to the unique needs of agricultural communities.
Built strong relationships with rural stakeholders to support ongoing health promotion and community engagement initiatives.
Education
Bachelor of Nursing Degree -
University of Lethbridge
Lethbridge, AB
05.2014
Skills
Experienced healthcare professional with a strong background in adult education, clinical training, and digital health transformation
Skilled in curriculum development, instructional design, and simulation-based training to support staff competency and clinical excellence
Extensive experience delivering training on Electronic Health Record (EHR) systems, including documentation workflows, user onboarding, and system optimization
Proven ability to bridge clinical practice and technology, supporting interdisciplinary teams through system implementations and digital health initiatives
Strong communication and presentation skills; able to lead training sessions, mentor staff, and facilitate change management in clinical settings
Knowledgeable in evidence-based practice integration, regulatory compliance, and quality improvement strategies
Technologically proficient, with hands-on experience in health informatics, clinical information systems (CIS), and digital documentation processes across large healthcare organizations
Clinical Experience
Public Health Student Nurse - Preceptorship, Alberta Health Services
01/2014 to 03/2014
Administered infant, child, and adult immunizations in well-child and fast-flow public health clinics, supporting community-wide disease prevention efforts.
Conducted home visits to perform maternal-infant assessments, provide breastfeeding support, and deliver child safety education.
Assisted with school-based immunization programs, contributing to population health initiatives targeting youth.
Completed specialized training modules in immunization and breastfeeding to enhance clinical knowledge and service delivery.
Collaborated effectively with public health nurses and interdisciplinary teams to achieve health promotion goals for clients, and the broader community.
Supported rural and underserved populations through education and preventive care, reinforcing public health outreach efforts.
Medical Office Assistant - Haig Medical Clinic, Lethbridge, AB
05/2012 to 08/2013
Supported physicians and interdisciplinary team members by performing a wide range of clinical and administrative tasks to enhance patient care and clinic efficiency.
Performed hands-on clinical procedures including electrocardiograms (ECGs), vital signs monitoring, charting, dressing changes, and assisting with booked biopsies and excisions.
Scheduled patient appointments, phoned in prescriptions, contacted clients, and managed correspondence with interdisciplinary teams to ensure seamless communication and coordination.
Maintained accurate and confidential patient records in electronic medical systems, ensuring compliance with healthcare regulations.
Provided compassionate front-line support to patients, addressing inquiries and facilitating smooth clinic visits.
Certification
Prosci Change Management Certification
Completed formal training in the Prosci methodology and ADKAR model, gaining expertise in structured change management strategies to support organizational transformation.
Epic Clinical Informaticist Certification
Certified in Epic’s clinical informatics framework, with a deep understanding of integrated workflows and data architecture to support clinical decision-making and system optimization.
EpicCare Inpatient Procedure Orders Certification
Gained specialized knowledge in Epic clinical build and application processes used by hospital physicians, nurses, and ancillary staff to support inpatient care delivery.
Talent Development Program – Alberta Health Services
Ongoing completion of workshops, modules, and e-learning courses focused on leadership, personal development, and healthcare management, supporting continuous professional growth.
Affiliations
Enjoy entertaining, cooking, and planning events with family and friends.
Passionate about spending time outdoors, especially camping in the mountains and relaxing at the lake.
Participate in recreational activities such as ATV riding, swimming, walking, and water sports.
Take pride in home improvement and renovation projects, with a creative and hands-on approach.
References
References available upon request.
Timeline
Contracted Training Facilitator
Peak Support Services
01.2022 - 12.2023
Medical Informatics Education Lead (Senior Advisor)