Whitney McPherson
Stratford
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Dispatcher
Stericycle
Fresno, CA
10.2024 - Current
- Coordinated daily logistics for efficient waste collection and transportation.
- Communicated with drivers to ensure timely pickups and deliveries.
- Utilized dispatch software to monitor vehicle locations and optimize routes.
- Assisted in resolving operational issues by collaborating with team members.
- Manage inbound and outbound calls, providing clear instructions and resolving issues in real time.
- Generated reports to track deliveries and maintain proper records and documentation.
Purchasing Buyer
Chukchansi Gold Resort & Casino
Coarsegold, CA
07.2023 - 10.2024
- Coordinated procurement processes to ensure timely supply of goods and services.
- Managed vendor relationships, negotiating contracts to achieve favorable terms.
- Analyzed market trends to optimize purchasing decisions and inventory levels.
- Reviewed purchase orders for accuracy, ensuring compliance with organizational standards.
- Monitored supplier performance, addressing issues to maintain quality standards.
- Analyzed current vendors and products to stay abreast of market trends and evaluate new suppliers.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Researched and identified new suppliers and vendors.
Personal Leave
Career Break
04.2023 - 07.2023
- Took time away from full-time employment for personal health matters.
Radiology Imaging Scheduling Associate
Adventist Health
Hanford, CA
05.2022 - 03.2023
- Coordinated scheduling for the radiology department ensuring optimal resource allocation and patient care efficiency.
- Managed appointment bookings through electronic health record systems, enhancing workflow accuracy and client satisfaction.
- Developed and maintained effective communication with healthcare providers to streamline scheduling processes.
Career Transition
Career Break
04.2022 - 04.2022
- I decided to step away from my last job at FAST Credit Union to purse new opportunities.
Bank Teller
FAST Credit Union
Hanford, CA
02.2022 - 03.2022
- Processed customer transactions efficiently, ensuring accuracy in cash handling and account management.
- Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
- Managed daily balancing of cash drawers, maintaining compliance with financial regulations and internal policies.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Production Worker
The Brownie Baker
Fresno, CA
12.2021 - 01.2022
- Collaborated with team members to streamline workflow and enhance productivity.
- Adhered to health regulations, maintaining cleanliness in the production area consistently.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Production Worker
Valley Protein LLC
Fresno, CA
10.2020 - 12.2020
- Collaborated with team members to streamline workflow and enhance productivity.
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
Material Handler
Ultra Beauty Distribution Center
Fresno, CA
09.2020 - 10.2020
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
EVS - Temp
Fresno Community Hospital
Fresno, CA
07.2020 - 08.2020
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Maintained cleanliness of patient areas to ensure a safe and hygienic environment.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
Caregiver
IHSS In Home Support Services
Stratford, CA
03.2018 - 07.2019
- Provided personalized daily care and support to clients, enhancing quality of life.
- Assisted clients with activities of daily living, ensuring safety and comfort.
- Developed and maintained trusting relationships with clients and their families.
- Coordinated medication management, ensuring timely administration and adherence to prescriptions.
Medical Leave
Career Break
08.2017 - 02.2018
- I was out on medical leave to handle a health-related issue.
Customer Service Representative
Magellan Behavioral Health Services
San Diego, CA
09.2016 - 08.2017
- Resolved customer inquiries by providing accurate information and effective solutions.
- Managed case documentation using electronic health record systems to ensure compliance and accessibility.
- Collaborated with multidisciplinary teams to develop personalized care plans for clients.
- Trained new staff on customer service protocols and operational procedures to enhance team performance.
Sales Associate
Macys Department Store
Fresno, CA
11.2015 - 08.2016
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained knowledge of merchandise and promotions to provide informed recommendations.
- Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
- Collaborated with team members to achieve sales goals and improve store performance.
Education
Health Administration
University of Phoenix
High School Diploma -
Lemoore High School
Lemoore, CA06.2006
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Time management
Timeline
Dispatcher
Stericycle
10.2024 - Current
Purchasing Buyer
Chukchansi Gold Resort & Casino
07.2023 - 10.2024
Personal Leave
Career Break
04.2023 - 07.2023
Radiology Imaging Scheduling Associate
Adventist Health
05.2022 - 03.2023
Career Transition
Career Break
04.2022 - 04.2022
Bank Teller
FAST Credit Union
02.2022 - 03.2022
Production Worker
The Brownie Baker
12.2021 - 01.2022
Production Worker
Valley Protein LLC
10.2020 - 12.2020
Material Handler
Ultra Beauty Distribution Center
09.2020 - 10.2020
EVS - Temp
Fresno Community Hospital
07.2020 - 08.2020
Caregiver
IHSS In Home Support Services
03.2018 - 07.2019
Medical Leave
Career Break
08.2017 - 02.2018
Customer Service Representative
Magellan Behavioral Health Services
09.2016 - 08.2017
Sales Associate
Macys Department Store
11.2015 - 08.2016
Health Administration
University of Phoenix
High School Diploma -
Lemoore High School