Whitney Levesque
Cochrane,Ontario
Summary
Dedicated Social Service Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
6
6
years of professional experience
Work History
Investigation, Assessment, and Ongoing Worker
North Eastern Ontario Family And Children's Services
05.2022 - Current
- Managed high caseloads efficiently, prioritizing tasks based on urgency and level of risk to the child.
- Utilized Signs of Safety framework when working with families.
- Objectively investigated referral information regarding possible child abuse and/or neglect and completed safety assessments.
- Brought child/ren to places of safety when investigation outcome was deemed unsafe.
- Completed affidavits for necessary cases following legal required timeframes.
- Attended court as needed.
- Worked with families to develop safety plans that would ensure the well-being of children
- Developed culturally sensitive approaches when working with diverse populations in order to better understand family dynamics and values.
- Maintained confidentiality while communicating with various stakeholders involved in child protective cases.
- Worked with families on steps required for successful completion of service plans aimed at reducing risks within home environment.
- Developed and maintained strong working relationships with community partners to facilitate effective case management.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Participated in ongoing professional development, staying current on best practices in child protection investigation techniques.
- Conducted home visits to assess living conditions, interview family members, and observe interactions between children and caregivers.
Student Services Representative
Contact North
01.2020 - 10.2021
- Advised students on educational, career and social opportunities.
- Managed appointment schedules for advising sessions while maintaining confidentiality of sensitive information.
- Supported financial aid administration by reviewing applications and assisting students in completing them.
- Proctored exams.
- Advocated for students to access available resources.
- Assisted students in exploring and selecting career paths.
- Streamlined communication between students, and faculty and staff for efficient processing of requests and concerns.
Support Services
MICs Group Of Health Services
08.2018 - 07.2020
- Served meals to residents in accordance with established schedules and dietary procedures..
- Coordinated with other supportive staff and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Provided exceptional service when needed, responding diplomatically to guest concerns or requests.
- Developed strong time-management skills, balancing multiple responsibilities while maintaining focus on task completion throughout shifts.
Education
Diploma, Social Service Worker -
Northern College
Timmins, Ontario05.2022
High School Diploma -
Holly High School
Holly, Michigan06.2008
Skills
- Case Management
- Writing and verbal communication
- Case Documentation
- Mental health awareness
- Forensic Interviewing Training
- Confidentiality Practices
- Multicultural Competence
- Microsoft Office Suite
- Community Referrals
- Legal Compliance
- Duty to Report
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Investigation, Assessment, and Ongoing Worker
North Eastern Ontario Family And Children's Services
05.2022 - Current
Student Services Representative
Contact North
01.2020 - 10.2021
Support Services
MICs Group Of Health Services
08.2018 - 07.2020
Diploma, Social Service Worker -
Northern College
High School Diploma -
Holly High School
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