WHITNEY JONES
Multi-Site Property Manager
Oakland,CA
Summary
Dynamic and results-driven Multi-Site Property Manager specializing in multi-family and commercial properties, with a strong focus on maximizing occupancy and minimizing turnover across diverse portfolios. Proven ability to oversee property operations, including leasing, compliance, and team leadership, while ensuring exceptional resident satisfaction. Expertise in affordable housing regulations and trauma-informed communication facilitates effective management of multiple sites with precision and care. A track record of successfully coordinating tenant relations and property maintenance contributes to high occupancy rates and enhanced tenant experiences, all while maintaining stringent budgeting and cost control measures.
Overview
1
1
Certification
9
9
years of professional experience
Work History
MULTI-SITE RESIDENTIAL PROPERTY MANAGER
James Feyzbakhsh
East Bay Area, Ca
07.2021 - Current
- Oversee multiple multi-family residential properties spanning the East Bay corridor from Oakland to San Ramon, while living on-site to ensure hands-on oversight and rapid response
- Act as primary liaison for ownership, residents, contractors, public housing representatives, prospective tenants, administrative staff, and maintenance teams to facilitate effective communication and collaboration
- Lead all aspects of daily residential operations including tenant relations, leasing, inspections, rent collection, budgeting, insurance coordination, marketing, filing, CMA-based turnover strategies, maintenance compliance, and recertification
- Serve as the primary liaison for ownership, residents, contractors, public housing representatives, prospective tenants, administrative staff, and maintenance teams
- Interview, hire, train, supervise, evaluate, and manage on-site staff, delegating roles to maintain operational cohesion across all residential sites
- Conduct regular property inspections ensuring full compliance with BMR, LIHTC, Section 8, HUD, and local residential housing regulations
- Negotiate contractor bids, coordinate repairs, and ensure quality, safety, and cost-effective maintenance solutions across all residential units
- Designed and implemented administrative and filing systems, enhancing accuracy and workflow for tenant records, payments, and maintenance logs
- Developed and executed marketing strategies and CMA analyses, expediting residential turnovers and maximizing profitability
EXECUTIVE ASSISTANT
Davenport Realty LLC
Marin, CA
04.2020 - 12.2023
- Managed executive calendars, coordinated travel arrangements, scheduled meetings, and prepared briefing materials to support informed decision-making while maintaining confidentiality
- Oversaw communication with internal and external stakeholders, facilitating seamless information flow and enhancing collaboration
- Oversaw communication with internal and external stakeholders to ensure seamless information flow
- Streamlined office operations and supported project management initiatives for senior leadership, ensuring efficient scheduling and execution of engagements
- Interviewed, trained, and supervised administrative personnel
- Facilitated communication processes between executives and clients between executives and clients to enhance information flow.
- Led project coordination efforts, aligning team objectives with organizational goals.
- Drove initiatives to optimize resource allocation, enhancing overall productivity within the office environment.
SENIOR ADMINISTRATIVE ASSISTANT / OFFICE MANAGER
L & W Construction
San Leandro, CA
02.2018 - 03.2020
- Provided high-level administrative support, including scheduling, travel coordination, and document preparation
- Streamlined office workflow through implementation of efficient procedures and organization of electronic filing systems
- Coordinated logistics for meetings, conferences, and events, ensuring seamless venue selection, catering arrangements, and audiovisual setup
- Oversaw administrative staff, managed office inventory, and facilitated vendor communication while adhering to budget guidelines
- Managed administrative operations to enhance office efficiency and streamline communication between departments.
CLERK
CALPIA
Folsom, CA
08.2017 - 01.2018
- Executed data entry, filing, and record maintenance, ensuring high accuracy and organization
- Addressed customer inquiries, facilitating scheduling and document processing
- Proposed process improvements, enhancing departmental workflow
- Suggested process improvements that increased departmental productivity
- Processed and organized incoming documentation to ensure efficient workflow.
- Maintained accurate records in inventory management system for operational efficiency.
Education
HIGH SCHOOL DIPLOMA - undefined
California Proficiency Exam
Fresno, CA12-2005
Skills
- Property Management Expertise
- Leasing and Marketing
- Staff Management
- Fair Housing Compliance
- Portfolio Management
- Budgeting & Financial Tracking
- Operational Efficiency
- Vendor & Contractor Coordination
- Crisis Management
- Strategic Planning
- Software Proficiency
- Team Leadership, Hiring & Training
- Conflict Resolution
Certification
CPR, AED & FIRST AID CERTIFIED, National CPR Foundation | September 30, 2025 – September 30, 2027, REGISTERED BEHAVIORAL TECHNICIAN CERTIFICATE, Behavioral Technician Therapist Course | June 1, 2021 – June 6, 2021, Measurement, Assessment, Skill Acquisition, Behavior Reduction, Documentation & Reporting, Ethics & Professional Conduct, Supervision, LVN PRE-REQUISITES CERTIFICATE, Computer Literacy Skills (Microsoft Word, Excel, PowerPoint, Office), Anatomy & Physiology, Medical Math, Medical Terminology
Timeline
MULTI-SITE RESIDENTIAL PROPERTY MANAGER
James Feyzbakhsh
07.2021 - Current
EXECUTIVE ASSISTANT
Davenport Realty LLC
04.2020 - 12.2023
SENIOR ADMINISTRATIVE ASSISTANT / OFFICE MANAGER
L & W Construction
02.2018 - 03.2020
CLERK
CALPIA
08.2017 - 01.2018
HIGH SCHOOL DIPLOMA - undefined
California Proficiency Exam
Personal Information
Title: MULTI-SITE MULTI-FAMILY & COMMERCIAL PROPERTY MANAGER