Whitney Johnson
Lethbridge,AB
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Shoppers Drug Mart
11.2008 - Current
- Processed patient’s information and prescriptions efficiently and accurately into company database
- Collaborated with pharmacists and pharmaceutical team to provide quality patient service
- Prepared and labeled patient’s prescription accurately after correct interpretation of the prescriber
- Corresponded with patient’s insurance companies to ensure correct billing
- Maintained inventory and ordering of necessary supply for company and patients
- Demonstrated above standard safety and cleaning protocols
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Server
Mojos Pub & Grill
01.2007 - 01.2012
- Served food and beverages promptly with focused attention to customer needs.
- Handled financial transactions and balanced daily floats
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Licenced Practical Nursing Program -
Lethbridge College
Lethbridge, AB01-2024
Certification
- CLPNA - Provisional Licence
- Basic Life Support Certification (BLS)
- First Aid Certification
- IYM Certification
- Connect Care Training - Med Surgery, EPIC, ROL - Info Care - On Our Best Behaviours,
- Competent knowledge of and application of Microsoft Office software including Word, Excel, PowerPoint, and Teams.
References
References available upon request.
Timeline
Pharmacy Assistant
Shoppers Drug Mart
11.2008 - Current
Server
Mojos Pub & Grill
01.2007 - 01.2012
Licenced Practical Nursing Program -
Lethbridge College