Whitney Johnson
Lethbridge,AB
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Shoppers Drug Mart
11.2008 - Current
- Processed patient’s information and prescriptions efficiently and accurately into company database
- Collaborated with pharmacists and pharmaceutical team to provide quality patient service
- Prepared and labeled patient’s prescription accurately after correct interpretation of the prescriber
- Corresponded with patient’s insurance companies to ensure correct billing
- Maintained inventory and ordering of necessary supply for company and patients
- Demonstrated above standard safety and cleaning protocols
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Server
Mojos Pub & Grill
01.2007 - 01.2012
- Served food and beverages promptly with focused attention to customer needs.
- Handled financial transactions and balanced daily floats
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Licenced Practical Nursing Program -
Lethbridge College
Lethbridge, AB01-2024
Certification
- CLPNA - Provisional Licence
- Basic Life Support Certification (BLS)
- First Aid Certification
- IYM Certification
- Connect Care Training - Med Surgery, EPIC, ROL - Info Care - On Our Best Behaviours,
- Competent knowledge of and application of Microsoft Office software including Word, Excel, PowerPoint, and Teams.
References
References available upon request.
Timeline
Pharmacy Assistant
Shoppers Drug Mart
11.2008 - Current
Server
Mojos Pub & Grill
01.2007 - 01.2012
Licenced Practical Nursing Program -
Lethbridge College
Similar Profiles
Lucas RobinsonLucas Robinson
Merchandiser at Shoppers Drug MartMerchandiser at Shoppers Drug Mart
SARAH PELSHEASARAH PELSHEA
Pharmacy Assistant at Shoppers Drug MartPharmacy Assistant at Shoppers Drug Mart
Sarah PerciballiSarah Perciballi
Pharmacy Assistant at Shoppers Drug MartPharmacy Assistant at Shoppers Drug Mart
Aya ElhagehassanAya Elhagehassan
Customer Service at Shoppers Drug MartCustomer Service at Shoppers Drug Mart
Mason Ward HarderMason Ward Harder
Accounting Assistant at Transcendent Mining and Mobilization Inc.Accounting Assistant at Transcendent Mining and Mobilization Inc.