Whitney Eves
Burlington
Summary
Responsible and motivated student about to graduate eager to continue applying classroom knowledge to real-world experiences, with a strong willingness to learn and take on new challenges. An effective communicator with a collaborative mindset, ready to work alongside other team members to meet a common goal.
Overview
9
9
years of professional experience
Work History
Key Holder
SnuggleBugz
Burlington
11.2020 - Current
- Handled customer inquiries and complaints with professionalism and patience.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Counted and balanced registers.
- Asked open-ended questions to learn about customers' needs and ensured they had access to products needed.
- Ensuring the floor is stocked appropriately to enhance customers' shopping experience.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Assisting with receiving and putting away shipments.
- Used Point of Sale register system to complete transactions.
- Assisted customers with product selection and resolving complaints.
Retail Keyholder
Platos Closet
Milton
10.2016 - 11.2020
- Assisted with opening and closing the store.
- Counted, balanced, and closed down the registers.
- Used Point of Sale register system to complete transactions.
- Ensured the floor was stocked with appropriate merchandise.
- Assisted with training new employees on company policies, procedures, and guidelines.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Assisted in general housekeeping to maintain store image.
Education
Diploma - Practical Nursing
Mohawk College
Hamilton, ON06-2025
Certificate - Pre-Health Sciences
Mohawk College
Hamilton, ON06-2021
High School Diploma -
Milton District Highschool
Milton, ON06-2014
Skills
- Problem solving
- Time management
- Customer service
- Professionalism
- Critical thinking
- Effective communication
- Ability to multitask
Timeline
Key Holder
SnuggleBugz
11.2020 - Current
Retail Keyholder
Platos Closet
10.2016 - 11.2020
Diploma - Practical Nursing
Mohawk College
Certificate - Pre-Health Sciences
Mohawk College
High School Diploma -
Milton District Highschool
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