Whitney Eslinger
Mariposa
Summary
Dynamic Office Coordinator and Application Analyst at John C. Fremont Healthcare District, skilled in electronic medical records and conflict resolution. Successfully optimized workflows and trained staff, enhancing operational efficiency. Proven leadership in supervising teams and implementing effective programs, driving improvements in patient care and administrative processes.
Overview
16
16
years of professional experience
Work History
Office Coordinator/Application Analyst
John C. Fremont Healthcare District
Mariposa
12.2020 - Current
- Duties consist of running reports for the Clinic and ER, auditing Diagnostic Imaging and Lab testing, documenting and correcting errors, creating and attaching reports to orders, resolving issues within the EMR system, engaging in weekly meetings to improve and develop better workflows, overseeing ten employees, creating staff and provider schedules, and timecard changes and approvals, conducting interviews and provide disciplinary actions, and delivers electronic medical record training for all clinic providers, nursing, admit clerk, referral coordinators, and medical record staff.
Lead Medical Assistant
Camarena Health
Oakhurst
03.2018 - 08.2020
- Duties consist of scheduling staff members for Medical Clinics and Urgent Care, rooming and vitaling patients, administering vaccines and medications, inventory and supplies ordering, medication refill requests, vaccine and medication management and inventory, handling patient and employee concerns, filling incident reports, monthly meeting with upper management, chart audits, pharmacy audits, daily/weekly/monthly checks, employee reviews, employee disciplinary action write ups, and assigning individual employee duties.
Medical Assistant
John C. Fremont Health Care District
Mariposa
08.2017 - 03.2018
- Duties consisted of rooming and vitaling patients, following up on referrals, medication refill requests, weekly clinical checks, stocking rooms, administering vaccines and medications, daily provider huddles, trialing new clinical work flows, and requesting medical records.
Lead Medical Assistant
Coarsegold Medical Clinic
Coarsegold
07.2015 - 02.2017
- Duties consisted overseeing four employees and patient flow on a daily basis, inventory and ordering, checking patients in and out, verifying insurance, requesting medical records from previous providers and specialties, sending off medical records, processing prior authorizations for medications and referrals, giving proper supporting documentations to ensure there is no delay and processed in a timely manner.
Pediatric Medical Assistant
Mosaic Sales Solutions
Bend
12.2012 - 04.2015
- Duties consist of requesting/receiving/entering patient medical information, verifying patient vaccine records, eye exams, applying fluoride to patient's teeth, vital signs, taking and replying to patient messages, administering medication, administering proper vaccines, refill request, covering where needed, packing/sterilizing instruments, ordering/stocking supplies, ear washes, running UA/EKG/HCG, finger sticks, strep tests, wound care, suture removal and assisting with and setting up for procedures (Circumcisions, Mirena Insertion/Removal, Ingrown Nail Removal, Nexplanon Insertion/Removal).
Medical Assistant/Front Desk
Headache and Pain Center
Overland Park
09.2009 - 11.2011
- Duties consisted of medical reception and patient care; responsibilities included typing, oral and written communication, use of multiple telephone-lines, faxing, customer relations, medical records; transportation, office equipment, scheduling appointments, answering patient/customer questions, assisting in day to day organization, helping with patient flow.
Education
Diploma - Medical Assistant
Institute of Technology
Clovis, CA08-2008
Skills
- Electronic medical records
- Data analysis
- Report generation
- Workflow optimization
- Staff supervision
- Employee training
- Customer service
- Regulatory compliance
- Problem solving
- Communication skills
- Conflict resolution
- Database maintenance
- Training and coaching
- Office administration
- Multitasking and organization
- Administrative oversight
- Facility management
- Coordinate schedules
- Technical support
- Leadership and change management
- Leadership development
- Program development
- Data Entry Management
- Policy implementation
Timeline
Office Coordinator/Application Analyst
John C. Fremont Healthcare District
12.2020 - Current
Lead Medical Assistant
Camarena Health
03.2018 - 08.2020
Medical Assistant
John C. Fremont Health Care District
08.2017 - 03.2018
Lead Medical Assistant
Coarsegold Medical Clinic
07.2015 - 02.2017
Pediatric Medical Assistant
Mosaic Sales Solutions
12.2012 - 04.2015
Medical Assistant/Front Desk
Headache and Pain Center
09.2009 - 11.2011
Diploma - Medical Assistant
Institute of Technology
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