Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Clements

Huntington Beach

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

14
14
years of professional experience

Work History

Security Supervisor's Assistant at a Horse Ranch

Mana protection services
Huntington Beach
01.2025 - Current
  • Assisted in monitoring security systems and surveillance technology.
  • Coordinated daily security operations with team members and management.
  • Responded to incidents and emergencies following established procedures.
  • Trained new personnel on security policies and operational standards.
  • Communicated effectively with law enforcement during security-related matters.
  • Provided security team leadership and contributed to on-call duties.
  • Supervised property entrances and exits and monitored employee safety.

Event Security Guard

Mana protective services
Huntington Beach
08.2020 - Current
  • Monitored event premises to ensure safety and security for attendees.
  • Conducted thorough bag checks to prevent prohibited items from entering events.
  • Patrolled designated areas to deter potential security threats during events.
  • Responded promptly to disturbances and resolved conflicts among attendees.
  • Collaborated with event staff to coordinate crowd management strategies effectively.
  • Documented incidents and reported concerns to supervisors for further action.
  • Greeted guests upon arrival while ensuring they followed proper protocols for entry into the facility.
  • Managed traffic flow patterns both outside and inside the facility during high attendance periods.
  • Issued visitor passes as needed, while verifying identity through appropriate documents such as IDs or tickets.

Hairstylist

Independant Contractor
Orange County
04.2011 - Current
  • Consulted with clients to determine desired hairstyles and preferences.
  • Maintained cleanliness and organization of salon tools and workstations.
  • Executed hair cutting, coloring, and styling techniques to meet client needs.
  • Educated clients on hair care products and maintenance techniques.
  • Collaborated with team members to ensure smooth salon operations.
  • Managed appointment scheduling to optimize service efficiency and client flow.
  • Greeted customers, answered phones and booked appointments.
  • Assessed hair health and recommended treatments for optimal results.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Assisted other stylists with busy periods in the salon.
  • Developed relationships with new clients through referrals from existing customers.

Server

Mimi's Cafe
Huntington Beach
09.2017 - 11.2018
  • Provided exceptional customer service by taking orders and answering inquiries.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Processed payments accurately using point-of-sale system for transactions.
  • Upsold menu items, enhancing guest dining experience through recommendations.
  • Resolved customer complaints promptly to maintain a positive dining atmosphere.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked food before serving it to customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Stocked service areas with supplies during slow periods.
  • Filled condiments and napkin containers during slack periods.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Data Entry

Venues Today magazine
Huntington Beach
05.2017 - 09.2017
  • Performed data entry tasks into various computer systems accurately.
  • Performed data entry into company systems accurately and efficiently.
  • Performed data entry tasks, including updating customer information in databases.
  • Performed administrative duties such as filing, data entry, recordkeeping.
  • Investigated potential issues related to incorrect data entry or reporting.
  • performed data charts on excell for magazine deadlines,
  • attended mandatory meetings for company deadlines, and any updates of issues needed to be addressed

Front Desk Receptionist

Victor Paul Salon
Newport Beach
07.2014 - 08.2017
  • Greeted clients warmly upon arrival to ensure a welcoming atmosphere.
  • Managed appointment schedules using salon management software for efficient service flow.
  • Answered phone calls promptly to assist with inquiries and bookings.
  • Maintained cleanliness and organization of the front desk area for a professional appearance.
  • Processed payments accurately to facilitate smooth client transactions.
  • Collaborated with stylists to confirm client preferences and special requests.
  • Provided product recommendations based on client needs and salon offerings.
  • Handled customer complaints professionally to maintain positive client relationships.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

Barista

Starbucks
Orange
02.2012 - 06.2014
  • Prepared high-quality coffee beverages using espresso machines and brewing equipment.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Provided excellent customer service by taking orders and addressing inquiries.
  • Assisted in training new baristas on beverage preparation techniques.
  • Stocked supplies and managed inventory levels to ensure availability.
  • Collaborated with team members to create a positive work environment.
  • Followed health and safety guidelines to maintain a safe workspace.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Front Desk Receptionist

Metro For Men
Irvine
04.2011 - 06.2014
  • Answered phone calls promptly to assist with inquiries and bookings.
  • Managed appointment schedules using salon management software for efficient service flow.
  • Greeted clients warmly upon arrival to ensure a welcoming atmosphere.
  • Maintained cleanliness and organization of the front desk area for a professional appearance.
  • Processed payments accurately to facilitate smooth client transactions.
  • Collaborated with stylists to confirm client preferences and special requests.
  • Provided product recommendations based on client needs and salon offerings.
  • Handled customer complaints professionally to maintain positive client relationships.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Education

Graduate Certificate - Cosmetology

Santa Ana Beauty Academy
Santa Ana, CA
04-2011

Skills

  • Surveillance monitoring
  • Incident response
  • Security protocols
  • Emergency management
  • Employee training
  • Crowd management
  • Customer service
  • Data entry
  • Operations management
  • Dispatch
  • Hair cutting
  • Hair coloring
  • Client consultation
  • Salon management
  • Product knowledge
  • Team collaboration
  • Event hairstyling
  • Team leadership
  • Problem solving
  • Attention to detail
  • Communication skills
  • Table setting
  • Multitasking and organization
  • Food running
  • Cash handling
  • Microsoft Excel
  • Time management
  • Verifying data accuracy
  • Word processing
  • Appointment scheduling
  • Payment processing
  • Client relationship management
  • Calendar management
  • Mail sorting
  • File organization
  • Multi-line telephone systems
  • Listening skills
  • Email correspondence

Timeline

Security Supervisor's Assistant at a Horse Ranch

Mana protection services
01.2025 - Current

Event Security Guard

Mana protective services
08.2020 - Current

Server

Mimi's Cafe
09.2017 - 11.2018

Data Entry

Venues Today magazine
05.2017 - 09.2017

Front Desk Receptionist

Victor Paul Salon
07.2014 - 08.2017

Barista

Starbucks
02.2012 - 06.2014

Hairstylist

Independant Contractor
04.2011 - Current

Front Desk Receptionist

Metro For Men
04.2011 - 06.2014

Graduate Certificate - Cosmetology

Santa Ana Beauty Academy

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Whitney Clements