WHALFRAN VALDERRAMA
Garden Grove
Summary
Dynamic professional skilled in content creation and digital marketing. Renowned for problem-solving abilities and effective communication, contributing to seamless collaboration with clients and teams to deliver impactful content across multiple platforms.
Overview
6
6
years of professional experience
Work History
Content Creator
Self Employed Web
Anaheim
2020.06 - 2026.05
- Developed engaging content for various digital platforms and social media channels.
- Researched trending topics to create relevant and timely articles and posts.
- Collaborated with clients to understand their branding and content needs.
Service Advisor
ONE STOP COMPLETE AUTO CARE
Garden Grove
2024.03 - 2026.03
- Explained vehicle issues and recommended appropriate services to clients.
- Resolved customer complaints and issues, ensuring high satisfaction levels.
- Coordinated with technicians to facilitate timely vehicle repairs and maintenance.
- Guided customers through service inquiries and appointment scheduling to enhance overall experience.
- Managed service documentation and maintained accurate records in the system.
Education
LOGISTIC TECHNOLOGY -
UNIVERSIDAD DE IBAGUE
COLOMBIA2022-08
Bachelor of Engineering Technology -
CUN
COLOMBIA2010-11
Skills
- Content strategy
- Copywriting
- Digital marketing
- Social media management
- Search engine optimization
- Content analytics
- User engagement
- Creative thinking
- Problem solving
- Team collaboration
- Effective communication
- Adaptability
Timeline
Service Advisor
ONE STOP COMPLETE AUTO CARE
2024.03 - 2026.03
Content Creator
Self Employed Web
2020.06 - 2026.05
LOGISTIC TECHNOLOGY -
UNIVERSIDAD DE IBAGUE
Bachelor of Engineering Technology -
CUN