Wesley Lam
San Gabriel
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
5
5
years of professional experience
Work History
Front/Back Office Assistant
Chen Chiropractic
San Gabriel, CA
01.2025 - Current
- Performed administrative tasks regarding personal injury cases
- Maintained and operated equipment in accordance to patient myalgia
- Facilitated and supported administering orthopedic tests
- Educated patients on therapeutic stretches and physical therapy
Cardiac Medical Assistant/Scribe
Southern California Heart Center
San Gabriel, CA
02.2022 - 03.2023
- Facilitated patient in-take in regards to collecting medications, medical history, and obtaining vitals
- Administered testing with 10 lead EKGs, Holter monitors, and e-patches
- Assisted and worked closely with the physicians as the point of contact between routine and follow up visits
- Educated patients on medications, procedures, follow up course of care, while clarifying physicians orders
- Communicated effectively and clearly to patients with difficulty in understanding English
- Organized and presented pertinent patient medical history to physicians on site
- Performed clerical duties in word processing, data entry, answering phones, and filling
- Scheduled appointments and facilitated patient insurance plans prior to visit
- Managed patient medications under physician orders with regards to refills and faxing pharmacies
EMT-Basic
American Professional Ambulance
Carson, CA
02.2021 - 12.2021
- Delivered basic life support and critical care services to patients
- Conducted rapid assessments and stabilization of patients
- Maintained and organized workspaces in septic conditions
- Communicated and documented patient details and preliminary assessments
- Contacted and transferred patients to and from medical and mental facilities
- Administered necessary medications and CPR/First Aid as per protocol
Education
Bachelor’s Degree - Biology
University of California, Riverside (UCR)
Riverside, CA06-2020
Skills
- Computer: Microsoft Office (Word, Excel, Powerpoint), EMR software
- Medical Terminology
- Patient scheduling
- Multitasking and Prioritization
- Document management
- Efficiency improvement
- Teamwork and collaboration
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Front/Back Office Assistant
Chen Chiropractic
01.2025 - Current
Cardiac Medical Assistant/Scribe
Southern California Heart Center
02.2022 - 03.2023
EMT-Basic
American Professional Ambulance
02.2021 - 12.2021
Bachelor’s Degree - Biology
University of California, Riverside (UCR)