Offered tech support to hotel/Resorts around the world
Assisted in the creation of user-friendly tech support resources, improving overall user experience and satisfaction.
Handled escalated tech support issues with diplomacy and professionalism, often resolving conflicts or misunderstandings between users and the IT department.
Assisted in the development of standard operating procedures to ensure consistent service quality across all cases handled by the tech support team.
Carpenter,Painter, Roofer
Maple Leaf Homes
Fredericton, NB
03.2019 - 07.2024
Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
Demonstrated close attention to detail to verify quality and accuracy of work.
Followed established job site safety regulations and maintained safe and clean work area.
Measured materials to determine sizes and quantity required for construction project.
Completed installations of building structures, trim, flooring, and roofing.