Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Wesley Cloake

Toronto

Summary

I am a jack of all trades who can troubleshoot and come up with solutions that will get the job done. I enjoy working in indoor and outdoor environments, both independently and as part of a team. In addition, I am a quick learner who can pick up new skills and routines quickly. Above all else, I pride myself in a strong work ethic and display professionalism in all I do. with a reputation for high standards and reliable performance. Well rounded in vehicle diagnostics, repair, and preventive maintenance. A team player with strong focus on achieving results and adapting to changing needs. Known for problem-solving skills and mechanical aptitude.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Logistics Supervisor

Gerrity Corrugated
11.2022 - Current
  • Provided smooth operations by maintaining communication with supervisors of other departments
  • Plan and arrange logistics for required shipments
  • Establish and maintain professional relationships with carriers, warehouses, customers and sales force
  • Monitor logistics procedures, day-to-day workflow, and employee performance to increase productivity
  • Oversee and monitor the availability of stock products
  • Design warehouse layouts to maximize usability of available storage space
  • Coordinate material deliveries, equipment maintenance, transportation, and disposal manifests for off-site shipments
  • Identify and resolve shipping and packaging errors

Service Manager

Hitch City
09.2018 - 11.2022
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems
  • Prioritized and delegated daily work tasks to meet anticipated project goals
  • Motivated and supported employees to maintain low turnover
  • Created employee work schedules to keep shifts properly staffed
  • Pitched in to complete various duties during peak periods or employee absences
  • Collaborated with customers to offer solutions to service needs
  • Created written estimates and obtained customer consent to proceed
  • Hired and trained service department staff to drive performance
  • Guided department employees on changes from management
  • Delegated work to staff, setting priorities and goals
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
  • Assigned work and monitored performance of project personnel
  • Mediated conflicts between employees and facilitated effective resolutions to disputes
  • Reviewed completed work to verify consistency, quality, and conformance
  • Assisting customers in the showroom, answering questions, and giving demonstrations on product lines
  • Member of Health & Safety Committee
  • Managed company fleet vehicles -monthly maintenance,repair's,tires,stocking vehicles with safety equipment,and insurance slips
  • Trained employees on shop vehicles and equipment
  • Maintain good relations with suppliers and vendors shop related
  • Help team diagnose repairs
  • Maintain schedule for preventative maintenance repairs

Shipper/Receiver

Gourmet Trading Company Ltd
06.2018 - 09.2018
  • Receive goods from carrier trucks ensuring quantity and accuracy
  • Picking customer orders accurately according to the pick slip
  • Prepare skids in safe and an organized manner
  • Arrange shipping carriers to pick up the orders and load carrier trucks upon arrival
  • Product labelling as required

Packaging Supervisor

T & W Fabricators Ltd
09.2000 - 03.2016
  • Labeled packages and recorded items packed in preparation for shipping
  • Processed finished product by moving through packaging machines
  • Trained new employees on proper techniques for packaging, equipment operation and inventory management
  • Set up jobs for lines and assisted with printing labels and packaging
  • Documented deviations and led investigations to determine causes and make positive improvements for future activities
  • Managed team schedules and job assignments with strong focus on controlling labor costs through efficiency and proper coverage of peak periods
  • Monitored performance for adherence to procedures, safety rules and quality standards
  • Conducted troubleshooting to determine root cause and resolve packaging problems
  • Coordinated with scheduling, production and quality leaders to plan daily operations activities and resolve issues
  • Assigned tasks to employees and monitored productivity, performance, and task completion
  • Identified needs of customers promptly and efficiently
  • Delegated tasks to multiple employees while maintaining efficient workplace
  • Enforced company policies, answered coworkers' questions, and trained new personnel
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays
  • Set up and adjusted machines and equipment to produce predetermined results
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures
  • Developed pricing schedules, costing for materials and compliance statements

Owner

WLC Woodworking and Lanscaping
01.2005 - 10.2015
  • Adhered to budget, schedule and building codes to execute projects on time and maintain site safety
  • Established work, budgets, and construction timelines to manage and plan projects
  • Hired and managed subcontractors to perform electrical and plumbing installations
  • Worked with clients to review ideas from sketches to finalize concepts
  • Worked independently and with other team members to decipher problems and create solutions
  • Maintained composure and productivity in high-pressure environments to facilitate client satisfaction
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health
  • Cleared pathways of overgrowth, debris, and snow to reduce hazards
  • Pruned trees and bushes to improve visibility and shape
  • Performed preventative maintenance to keep equipment in excellent working condition
  • Cut and trimmed lawns using power mowers and edgers
  • Applied mulch and burlap coverings to bushes and trees for winter
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels
  • Planted trees, shrubs, bushes, and flowers in decorative planters and displays
  • Trimmed or edged around flower beds, walks, or walls
  • Raked, mulched, and composted leaves
  • Shoveled snow and spread salt on walkways and parking lots

Education

Small Engines Marine Mechanic Diploma - Graduated with Honours

Georgian College
Orillia, ON
01.2000

Ontario Secondary School Diploma -

Etobicoke Collegiate Institute
Toronto, ON
01.1999

Skills

  • Problem solving
  • Team leadership
  • Decision maker
  • Oriented and organized
  • Time management
  • Positive attitude
  • Adaptability and flexibility
  • Attention to detail

Certification

  • Western Products Certified Technician Course, Snowplow installation, maintenance, and troubleshooting course.
  • Active Forklift License

Interests

My hobbies include camping mountain, biking, snowboarding, snowshoeing, fishing, hiking, canoeing,RC cars and woodworking

Timeline

Logistics Supervisor

Gerrity Corrugated
11.2022 - Current

Service Manager

Hitch City
09.2018 - 11.2022

Shipper/Receiver

Gourmet Trading Company Ltd
06.2018 - 09.2018

Owner

WLC Woodworking and Lanscaping
01.2005 - 10.2015

Packaging Supervisor

T & W Fabricators Ltd
09.2000 - 03.2016

Small Engines Marine Mechanic Diploma - Graduated with Honours

Georgian College

Ontario Secondary School Diploma -

Etobicoke Collegiate Institute

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Wesley Cloake