Ambassador with a strong focus on customer service and safety compliance. Known for effective communication and conflict resolution, ensuring guest satisfaction and safety during park activities.
Overview
2
2
years of professional experience
Work History
Sea World San Diego Ambassador
Sea World San Diego
San Diego
01.2024 - Current
Monitored guest safety during exhibits and activities, ensuring compliance with safety protocols.
Distributed promotional materials to enhance visitor awareness of park events and attractions.
Responded to guest inquiries, delivering exceptional customer service throughout the park experience.
Represented the Ambassador in a professional manner at all times.
Built customer confidence by actively listening to concerns and giving appropriate feedback.
Maintained professionality and efficiency while working closely with leadership.