Wesenyelesh Engdaw
New Westminster
Summary
Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.
Diligent [Desired Position] with background in managing shop operations and leading teams. Successfully maintained high standards of customer service and streamlined inventory processes. Demonstrated ability in team leadership and conflict resolution.
Reliable service professional with solid background in customer support and facility upkeep in busy environments. Known for maintaining high standards of cleanliness and efficiency, ensuring positive customer experience. Team-oriented and adaptable to changing needs while consistently meeting operational goals.
Professional cleaner with strong focus on maintaining high standards and delivering consistent results. Known for effective team collaboration and adaptability to changing needs. Skilled in sanitizing, organizing, and using cleaning equipment. Reliable, hardworking, and always ready to meet demands of job.
Professional with experience in laundry services and customer care. Skilled in operating and maintaining laundry equipment, managing inventory, and ensuring high standards of cleanliness. Strong focus on teamwork and adaptable to changing needs, ensuring reliable and efficient service. Known for excellent communication, problem-solving abilities, and positive attitude.
Overview
25
25
years of professional experience
Work History
Driver
Delivery Service
07.2005 - 04.2025
- Navigated diverse routes, optimizing delivery times while adhering to traffic regulations and safety protocols.
- Implemented improvements in delivery processes, reducing delays and enhancing overall operational efficiency.
- Developed strong relationships with clients through effective communication and reliable service delivery.
- Oversaw daily logistics operations, coordinating with team members to streamline package handling and delivery schedules.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Shop Manager
Self-employeed
09.2000 - 04.2025
- Assisted in daily operations and inventory management to ensure efficient shop functionality.
- Learned safety protocols and best practices for maintaining a clean and organized workspace.
- Supported customer service efforts by addressing inquiries and providing product information.
- Collaborated with team members to restock merchandise and maintain visual displays.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Cleaner
Self Employed Services
09.2000 - 04.2025
- Maintained cleanliness and organization across various residential and commercial spaces.
- Utilized eco-friendly cleaning products to ensure a safe environment for clients.
- Developed efficient cleaning schedules tailored to client needs and preferences.
- Trained new hires on effective cleaning techniques and safety protocols.
- Implemented inventory management for cleaning supplies to reduce costs and waste.
- Conducted regular inspections to ensure quality standards were consistently met.
- Enhanced client satisfaction through attention to detail and exceptional service delivery.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
Laundromat Attendant
Company
09.2000 - 02.2005
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate financial records.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean, organized checkout area to enhance shopping experience.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Monitored sales trends and adjusted merchandising strategies accordingly.
- Monitored inventory levels of detergents and supplies, facilitating timely restocking processes.
- Trained new employees on operational procedures and safety protocols to maintain high standards.
- Implemented efficient workflow processes for laundry sorting, washing, and folding tasks to optimize productivity.
- Resolved customer complaints promptly, ensuring positive resolutions and fostering loyalty.
- Conducted routine maintenance checks on machines, preventing downtime and improving performance reliability.
- Promoted special services and promotions effectively, increasing awareness among customers in the community.
Education
Diploma - Electrical, Electronics And Communications Engineering
Fasiledes High School
Ethiopia,Gonder04-1996
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- City and non-city driving
- GPS and route planning
- Reliability and punctuality
- Efficient cleaning techniques
- Restroom sanitation
- Sanitation practices
- Customer engagement
- Merchandise planning
- Store operations
- Sales promotions
- Scheduling appointments
- Cash handling proficiency
- Complaint handling
- Record keeping
- Sales and upselling
- Cash handling
- Cleaning and sanitizing
- Time management skills
- Money handling
- Customer service excellence
Languages
English
Professional Working
Amharic
Native or Bilingual
Timeline
Driver
Delivery Service
07.2005 - 04.2025
Shop Manager
Self-employeed
09.2000 - 04.2025
Cleaner
Self Employed Services
09.2000 - 04.2025
Laundromat Attendant
Company
09.2000 - 02.2005
Diploma - Electrical, Electronics And Communications Engineering
Fasiledes High School