Wes Mulder
Napanee,ON
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
15
15
years of professional experience
Work History
Franchise Owner
Kona Ice of Kingston
03.2023 - Current
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced refreshment truck environment.
- Developed and maintained strong relationships with school staff and coaches to successfully market our product for their fundraising goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Adhered to company policies and procedures consistently, upholding brand standards at all times.
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Franchise Owner
Heart to Home Meals Kingston
07.2015 - 02.2025
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
Factory Production Worker
Norampac
12.2010 - 09.2015
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
- Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
- Addressed potential safety hazards quickly, reducing the risk of accidents or injuries among staff members.
Education
Diploma - Police Foundations
Sir Sanford Fleming College
Peterborough, ON05-2002
High School Diploma -
Prince Edward Collegiate Institute
Picton, ON06-2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Franchise Owner
Kona Ice of Kingston
03.2023 - Current
Franchise Owner
Heart to Home Meals Kingston
07.2015 - 02.2025
Factory Production Worker
Norampac
12.2010 - 09.2015
Diploma - Police Foundations
Sir Sanford Fleming College
High School Diploma -
Prince Edward Collegiate Institute
Similar Profiles
SAJIN ZACARIASSAJIN ZACARIAS
Kona Ice Server at Kona Ice of ClovisKona Ice Server at Kona Ice of Clovis
Logan ButlerLogan Butler
Customer Service Representative at Kona IceCustomer Service Representative at Kona Ice
Emily ArnoldEmily Arnold
Team Member/Driver at Kona IceTeam Member/Driver at Kona Ice
Malcolm KaneMalcolm Kane
Team Leader at Procter & GambleTeam Leader at Procter & Gamble
Maricar PanganMaricar Pangan
Caregiver at Weldon RanchCaregiver at Weldon Ranch