Wes Dueck
Calgary,AB
Summary
Dynamic professional with a proven track record at Air Canada, excelling in strategic leadership and staff development. Recognized for fostering collaboration and enhancing training programs, resulting in improved employee performance. Adept at meeting facilitation and problem-solving, ensuring compliance and organizational growth while maintaining a focus on innovation and excellence.
Overview
26
26
years of professional experience
Work History
Health and Saftey Chair
Air Canada, Calgary.ABInternational Airport
03.2018 - 08.2023
- Fostered relationships with stakeholders, promoting collaboration and partnership opportunities.
- Planned and oversaw meetings in accordance with governing documents.
- Maintained impartiality and objectivity during meetings and decision-making.
- Represented the organization at public events, advocating for its mission and values in the community.
- Developed long-term strategic plans to guide organizational growth and success.
- Conducted thorough reviews of organizational policies to ensure compliance with regulatory standards.
- Maintained meticulous records of meetings, decisions, and action items to ensure accountability and follow-through.
- Led development of comprehensive training program for new members, ensuring smooth transition and integration into organization.
- Implemented feedback system to gather insights from members and improve organizational offerings.
- Represented organization at industry conferences and events.
Training Instructor
Air Canada, Calgary International Airport
09.2013 - 08.2023
- Collaborated with fellow instructors to create cohesive lesson plans, ensuring consistency in training quality.
- Mentored new instructors, aiding their transition into the role and ensuring effective delivery of course content.
- Promoted an inclusive learning environment by accommodating diverse backgrounds and learning preferences, leading to increased overall satisfaction among trainees.
- Maintained compliance with company standards, regulatory requirements, and quality goals.
- Coached junior training staff on correct procedures and optimization strategies.
- Evaluated and provided feedback on trainee progress, resulting in improved performance over time.
- Integrated technology resources to maximize training success.
- Developed comprehensive training materials that resulted in higher knowledge retention among participants.
- Maintained detailed records of training sessions, enabling accurate tracking of participant progress and overall program effectiveness.
- Led workshops focused on specific skills development, resulting in improved workplace efficiency and productivity.
- Assisted in the development of job-specific training programs, increasing employee preparedness for new roles within the organization.
- Evaluated training needs and developed appropriate class offerings.
- Provided one-on-one coaching for individuals needing additional support, leading to increased confidence and competence in their roles.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided coaching and mentoring to employees.
- Trained and mentored Number new personnel hired to fulfill various roles.
- Facilitated virtual, in-person and blended learning sessions.
Lead Station Attendent
Air Canada, Calgary International Airport
06.1997 - 08.2023
- Promoted positive company image by consistently delivering professional service to all customers.
- Supported company initiatives such as promotional campaigns or events to drive business growth at the station.
- Provided support during emergencies, assisting in evacuations and contacting relevant authorities when necessary.
- Contributed to team success through effective communication and collaboration with colleagues.
- Improved customer satisfaction by providing friendly and efficient service at the station.
- Enhanced station cleanliness through regular maintenance and organization tasks.
- Aided in the training of new employees, sharing knowledge on company policies and procedures for optimal performance at the station.
- Performed routine equipment inspections, identifying issues for timely repairs and maintenance.
- Completed daily paperwork efficiently, ensuring all relevant information was recorded for management review.
- Consistently met or exceeded performance targets set by management, demonstrating dedication to providing excellent service.
- Assisted management in monitoring employee performance, providing feedback for improvement where needed.
- Cleaned up gas and other spills in accordance with spill procedures.
- Guided and directed passengers during emergency situations to minimize impact of event and protect passengers and crew members.
Skills
- Strategic leadership
- Innovation encouragement
- Meeting facilitation
- Staff development
- Employee motivation and performance
- Annual planning
- Industry expertise
- Approachable leader
- Leadership and people development
- Teamwork
- Problem-solving
- Attention to detail
- Reliability
- Adaptable and flexible
- Excellent communication
- Organizational skills
Languages
English
Full Professional
Additional Information
30 years of driving various type of heavy equipment including deice trucks, heavy aircraft push tractors, variety of 5 ton trucks and several other types of vehicles
Timeline
Health and Saftey Chair
Air Canada, Calgary.ABInternational Airport
03.2018 - 08.2023
Training Instructor
Air Canada, Calgary International Airport
09.2013 - 08.2023
Lead Station Attendent
Air Canada, Calgary International Airport
06.1997 - 08.2023
Similar Profiles
David GallDavid Gall
Captain Airbus A330 at Air Canada, Lester B. Pearson International AirportCaptain Airbus A330 at Air Canada, Lester B. Pearson International Airport
Michael JakubiakMichael Jakubiak
Tow Operator at Air Canada, Lester B. Pearson International AirportTow Operator at Air Canada, Lester B. Pearson International Airport
Luka KatchutasLuka Katchutas
Ramp Agent at Air Canada, Lester B. Pearson International AirportRamp Agent at Air Canada, Lester B. Pearson International Airport
Dave KobasiukDave Kobasiuk
Recovery Support Worker at Calgary Dream CentreRecovery Support Worker at Calgary Dream Centre
Divya KaurDivya Kaur
Chalo Freshco at CashierChalo Freshco at Cashier