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Wentian Jiang
185 Cavanagh Common SW,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level accounting position. Ready to help team achieve company goals
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Team Lead
WIS
Edmonton, Alberta
02.2018 - 04.2023
- Assisted in implementation of new warehouse management system, streamlining operations and improving overall efficiency.
- Coordinated cross-functional teams during peak seasons to meet increased demand without compromising service levels or operational efficiency.
- Effectively managed personnel resources during periods of high workload, ensuring adequate coverage without sacrificing quality or efficiency.
- Created databases and spreadsheets to improve inventory management accuracy.
- Led successful physical inventory count, ensuring accurate reporting of on-hand quantities and valuation.
Store Supervisor
Extreme Pita
Edmonton, AB
12.2016 - 01.2018
- Supervised regular staffs and daily operations of store
- Monitored inventory level and created weekly purchasing list
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Mentored newly hired employees on operating equipment and safety
- Responded to and resolved customer questions and concerns
- Helped store management meet standards of service and quality in daily operations
Cashier
Tokyo Express
Edmonton, AB
05.2014 - 08.2014
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Architectural Technology - Architectural Technology/Technician
Northern Alberta Institute of Technology / NAIT
11762 - 106 Street Edmonton, AB, Canada, T5G 2R1 04.2023 - 04.2025
Hospitality Administration/Management - Hospitality Administration/Management
Northern Alberta Institute of Technology (NAIT)
11762 - 106 Street Edmonton, AB, Canada, T5G 2R1 04.2014 - 04.2016
Skills
Coaching, Work Planning, Employee Evaluation
Team Supervision
Technical Support, Quality Improvement and Mentoring
Volunteer
Hospitality
Edmonton Heritage Festival Association
- Helped mentees who were new to Canada to adapt to new environment
- Shared resources, opportunities, and activities to support mentee's learning and development
- Met mentee formally, informally, in-person and virtually to offer support
- Established trusting relationship with mentee by maintaining professionalism and honoring confidentiality
- Used Microsoft Word and other software tools to create documents and other communications
Software
SketchUpEnscape
Revit
MS Office
Timeline
Architectural Technology - Architectural Technology/Technician
Northern Alberta Institute of Technology / NAIT
04.2023 - 04.2025
Team Lead
WIS
02.2018 - 04.2023
Store Supervisor
Extreme Pita
12.2016 - 01.2018
Cashier
Tokyo Express
05.2014 - 08.2014
Hospitality Administration/Management - Hospitality Administration/Management
Northern Alberta Institute of Technology (NAIT)
04.2014 - 04.2016