Wenpu Zhang
Summary
Proven achiever in automotive sales at Trust Auto Sales, adept at leveraging strong communication and sales strategies to exceed quotas, achieving an average of over 15 vehicle sales monthly. Skilled in customer service and problem-solving, I enhance brand visibility and customer satisfaction through innovative social media marketing and high-quality customer support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Car Sales and Buy-in Agent
Trust Auto Sales
06.2023 - Current
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas by buying-in ~7 vehicles and selling ~15 vehicles on a monthly basis
- Provided prompt service to customers by immediately and courteously responding to requests, inquiries, suggestions and concerns.
- Utilize social media platforms (E.g. Facebook, Instagram, Red Book, etc.) to connect with potential buyers and sellers, increase exposure and enhance brand visibility.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
Marketing Coordinator
Natureway Farm Market
09.2019 - 08.2022
- Negotiated with vendors and service providers, securing cost-effective solutions for marketing materials and services.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
Technical Support
Asian Yacht Club
06.2016 - 07.2017
- Conduct thorough and timely inspections of mechanical conditions, including checking fuel system, pipelines and tubing to ensure safety and smooth functionalities.
- Coordinate and effectively communicate with technical support team to ensure timely resolution for technical issues, provide accurate updates to all stakeholders.
Education
Diploma (Part-Time) - Interior Design
British Columbia Institute of Technology
Burnaby, BC04-2024
BBA - Leadership of Management
Trinity Western University
Richmond, BC08-2020
Skills
- Customer service and care
- Strong communication
- Sales strategies
- Positive attitude
- Flexible schedule
- Goal-oriented mindset
Certification
Vehicle Sales Authority (VSA) Salesperson License
Languages
English
Chinese (Mandarin)
Timeline
Car Sales and Buy-in Agent
Trust Auto Sales
06.2023 - Current
Marketing Coordinator
Natureway Farm Market
09.2019 - 08.2022
Technical Support
Asian Yacht Club
06.2016 - 07.2017
Diploma (Part-Time) - Interior Design
British Columbia Institute of Technology
BBA - Leadership of Management
Trinity Western University
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