Wenjing Qiu
Oakville,ON
Summary
Dedicated road engineering specialist with more ten years experience in road infrastructure planning, material research, and public sector project management. Skilled in pavement material testing, quality control, sustainability initiatives, and regulatory compliance. Passionate about contributing to public infrastructure development and sustainable road development solutions.
Three years of customer service-related work experience in Canada, highly skilled in communication, and problem-solving. Maintain a curious mind towards knowledge, always eager to challenge new things.
Overview
18
18
years of professional experience
Work History
Insurance Broker
Alpha Choice Insurance Brokers Ltd.
05.2024 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
Tax Professional(Seasonal Job)
H&R Block
01.2025 - 04.2025
- Prepared tax returns for clients according to government regulations and requirements.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Established strong professional reputation through exceptional customer service and commitment to excellence in all aspects of work performance.
Administrative Assistant
Lucent Quartz
09.2021 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated with trucking and warehouse to make container arrangements, tracked cargo information and updated logistics report weekly.
- Assisted accounting department to create invoices and organized customer's files.
Civil Servant and Project Specialist
Zhejiang Provincial Highway Administration
10.2011 - 05.2021
- Highway Maintenance Planning & Approval – Develop annual highway maintenance plans, review project proposals, approve administrative procedures, and participate in long-term maintenance development strategies.
- Technical Review & Budget Management – Examine construction drawings, assess project budgets, analyze highway condition data, and contribute to the preparation of technical specifications and management systems for maintenance projects.
- Supervision & Quality Control – Participate in the inspection and evaluation of provincial highway routine maintenance, ensuring compliance with technical standards and regulatory requirements.
- Reporting & Office Administration – Prepare financial reports, quarterly and annual summaries, and handle general office paperwork related to highway maintenance management.
Teacher
Zhejiang Highway Technician College
07.2007 - 09.2011
- Mainly engaged in teaching specialized highway engineering courses, including Embankment and Pavement, Material Science, and Asphalt Concrete.
Education
Certificate - Federal Income Tax
H&R Block Tax Academy
Toronto, ON12-2024
Master of Science - Material Science（Pavement Material）
CHANG'AN UNIVERSITY
Xian,China06-2007
Bachelor of Management - Highway Engineering Management
CHANG'AN UNIVERSITY
Xian,China06-2004
Skills
- Collaborative Teamwork
- Effective Task Prioritization
- Analytical Reporting
- Strong Time Organization
- Active Listening Proficiency
- Adaptability and flexibility
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Tax Professional(Seasonal Job)
H&R Block
01.2025 - 04.2025
Insurance Broker
Alpha Choice Insurance Brokers Ltd.
05.2024 - Current
Administrative Assistant
Lucent Quartz
09.2021 - 12.2022
Civil Servant and Project Specialist
Zhejiang Provincial Highway Administration
10.2011 - 05.2021
Teacher
Zhejiang Highway Technician College
07.2007 - 09.2011
Certificate - Federal Income Tax
H&R Block Tax Academy
Master of Science - Material Science（Pavement Material）
CHANG'AN UNIVERSITY
Bachelor of Management - Highway Engineering Management
CHANG'AN UNIVERSITY
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