Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wenjing Deng

Scarborough / Toronto,ON

Summary

Human Resources student with strong Excel skills, great time management, and insight into human behavior. Able to keep high service standards in fast-paced work settings, with over 20 positive customer reviews. Passionate about psychology and using this strength in HR roles, such as employee relations, performance management, and organizational development. Trained in all key areas of HR.

Overview

6
6
years of professional experience

Work History

Front of House Staff

Haidilao Hot Pot
Markham, Ontario
11.2024 - 01.2025
  • Delivered high-quality customer service in a fast and long-paced dining environment.
  • Responsible for customer reception, assisting with ordering, maintaining a clean environment, ensuring customer satisfaction, etc.
  • Served an average of 200+ customers per day.
  • Ensured 100% customer satisfaction, and received 20+ compliments reviews from customers.

Administrative Support Assistant

New Canadian Community Centre (NCCC) – Intern
Markham, Ontario
06.2024 - 08.2024
  • Assisted in planning community activities for hundreds of people, helped with promotion, and designed more than 10 posters independently.
  • Managed the daily maintenance of four new media platforms, including Twitter, for NCCC, including content publishing, editing and typesetting, and increasing user attention and activity.
  • Proficient in Excel, Word, and other office software, and organized data for 100-1000 people for the company.
  • Assisted in communication and coordination work.

Red Papaya Restaurant

Server / Designer
Guelph, Ontario
01.2019 - 01.2022
  • Designed menus for restaurants using design software such as Photoshop and Canva.
  • Provided food and beverage service for 30+ people at a time, ensuring customer satisfaction in a fast-paced environment.
  • Actively built customer trust relationships, focusing on the preferences and needs of regular customers.
  • Trained new staff and ensured smooth daily operations.

Education

Advanced Diploma - Business Administration – Human Resources (BHR)

Seneca College of Applied Arts And Technology
North York
01-2025

Skills

  • Excel: Charts, data entry, VLOOKUP, IF function, pivot tables, Power Pivot, etc
  • Recruitment strategies
  • Compensation Management
  • Legal Knowledge
  • Design, event planning Skills
  • Microsoft: outlook, word, PowerPoint, Goggle Drive, etc
  • Marketing Knowledge
  • Psychological analysis; empathetic communication
  • Multiple Languages: English, Mandarin, Cantonese

Timeline

Front of House Staff

Haidilao Hot Pot
11.2024 - 01.2025

Administrative Support Assistant

New Canadian Community Centre (NCCC) – Intern
06.2024 - 08.2024

Red Papaya Restaurant

Server / Designer
01.2019 - 01.2022

Advanced Diploma - Business Administration – Human Resources (BHR)

Seneca College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
Wenjing Deng