Summary
Overview
Work History
Education
Skills
Websites
Highlight
Languages
Timeline
Generic

Weiting Xu

Sydney,NS

Summary

A proficient and responsible cashier skilled in money handling, merchandise restocking, and assisting customers, known for maintaining clean and organized workspaces with excellent attention to detail. As a highly motivated Sales Associate, they possess extensive experience in customer service and sales, consistently achieving increased revenue, enhancing the buying experience, and elevating company profiles in targeted markets. Recognized for sales performance and outstanding customer service, this outgoing professional is adept at driving positive outcomes. In the role of an organized Bank Teller, they excel in time management, providing professional and courteous customer service with high levels of integrity and accuracy. With over a decade of experience in the banking industry, including a role as Operations Supervisor at the Agricultural Bank of China, they specialize in operations management, risk and compliance, and customer service excellence. Armed with an MBA from Cape Breton University and bilingual proficiency in Chinese (Mandarin), they are eager to contribute their diverse skills to a banking-related role.

Overview

10
10
years of professional experience

Work History

Operations Supervisor

Agricultural Bank of China
06.2016 - 08.2023
  • Trained Bank Tellers: Successfully trained bank tellers on proper job functions, policies, and procedures, enhancing overall staff competence and adherence to organizational standards
  • Standard Operating Procedures: Developed and implemented standardized operating procedures, contributing to an efficient workflow within the bank and ensuring consistency in operations
  • Streamlined Internal Processes: Implemented bank policies and standards in collaboration with management, resulting in the streamlining of internal processes and improved operational efficiency.

Bank Teller

Agricultural Bank of China
06.2015 - 05.2016
  • Efficient Transaction Processing: Demonstrated proficiency in entering transactions into the computer system and issuing customer receipts promptly, ensuring accurate and efficient financial record-keeping
  • Customer Account Resolution: Successfully resolved problems and discrepancies related to customers' accounts, showcasing strong analytical and problem-solving skills to maintain accurate and reliable financial information
  • Comprehensive Customer Support: Played a key role in performing transactional, operational, and customer support tasks, contributing to a positive customer experience
  • Effectively handled customer disputes by bank policies, fostering customer satisfaction and loyalty.

Sales Associate

Fanren Clothing And Accessories
07.2014 - 05.2015
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Cashier

Fanren Clothing And Accessories
07.2013 - 06.2014
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

MBA - Accounting, Finance, Business Marketing

Cape Breton University
Sydney, NS
04.2025

Accounting - Accounting, Finance, Business Marketing

Hefei University
Hefei, China
06.2013

Skills

  • Work Task Prioritization
  • Order Taking
  • Price Verification
  • Product Merchandising
  • Ability to Lift 40 pounds
  • Product Demonstrations
  • Bank Deposits
  • Complex Information Interpretation

Highlight

  • Experienced banking professional with a decade-long career. Specializing in operations management, risk and compliance, and customer service excellence. Proven expertise in general accounting, finance concepts, and comprehensive banking knowledge. Exceptional communication skills, sales experience, and a track record of managing staff with enthusiasm and patience. Seeking a banking-related role to leverage skills in a dynamic and collaborative environment.
  • Native/bilingual proficiency in Chinese (Mandarin) and an MBA from Cape Breton University.

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual

Timeline

Operations Supervisor

Agricultural Bank of China
06.2016 - 08.2023

Bank Teller

Agricultural Bank of China
06.2015 - 05.2016

Sales Associate

Fanren Clothing And Accessories
07.2014 - 05.2015

Cashier

Fanren Clothing And Accessories
07.2013 - 06.2014

MBA - Accounting, Finance, Business Marketing

Cape Breton University

Accounting - Accounting, Finance, Business Marketing

Hefei University
Weiting Xu