Wendy Williams
Los Alamos
Summary
Dynamic leader with proven expertise in foodservice management and team building. Excelled in enhancing customer relations and spearheading event coordination, significantly improving service standards. Skilled in fostering a service-oriented environment and driving revenue through innovative strategies. Passionate about developing talent, as demonstrated in coaching roles, ensuring both individual and team growth.
Overview
14
14
years of professional experience
Work History
Bar Manager
Los Alamos Valley Men's Club
12.2024 - Current
- Adhered to state laws regarding alcoholic beverage services and customer regulations, while working directly with the Alcohol Beverage Control.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
- Improved customer service rankings by resolving issues quickly and accurately.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Owner
Whiskey Bent BBQ
01.2011 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Handled catering scheduling, ordered food and planned events.
Cheer Coach
Orcutt Youth Football League
08.2024 - 11.2024
- Taught range of sport-specific skills with optimal safety standards.
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
- Prepared cheerleaders for games and competitions with rigorous practice schedule.
- Observed cheerleaders during events and practices to determine needs for individual or team improvement.
- Paid specific attention to each individual team member to deliver constructive criticism balanced with praise.
Education
High School Diploma -
Ernest Righetti High School
Orcutt CA06-2005
Skills
- Foodservice management
- Hospitality and accommodation
- Team building
- Customer relationship building
- Outgoing personality
- Customer relations
- Event coordination
- Service oriented
- Supervisory experience
- Decision-making
- Event planning
Languages
Samala
Limited Working
Interests
My interests include preserving the history and culture of my Chumash community Through language and grammar lessons, I hope to pass my knowledge to my children and others in an attempt to educate the community
Timeline
Bar Manager
Los Alamos Valley Men's Club
12.2024 - Current
Cheer Coach
Orcutt Youth Football League
08.2024 - 11.2024
Owner
Whiskey Bent BBQ
01.2011 - Current
High School Diploma -
Ernest Righetti High School
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