Summary
Overview
Work History
Education
Skills
Timeline
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Wendy Vasquez

Toronto,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Client Support and Outreach and Settlement Ass.

Centre For Spanish Speaking Peoples
06.2022 - Current
  • Settlement Program:
  • Completed Applications for Permanent Resident Renewal, Passport, CPP and Old Age Security Forms, Trillium, Child Tax, Citizenship, Ontario Works Etc.
  • Helped clients navigate social services system and access needed resources.
  • Coordinated with different service providers to meet clients' individual needs.
  • Food Bank Coordinator:
  • Assisted an average of 2160 clients yearly.
  • Organized, sorted and stored donations in orderly systems to minimize waste.
  • Packaged up nonperishable food items for food bank visitors.
  • Distributed food boxes with carefully selected essentials to families in need.
  • Collected donations from local organizations, businesses and residents to increase supplies and meet demand.
  • Coordinated and managed volunteer activities for community service projects.
  • Front End/ Receptionist:
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Completed data entry and filing to keep records updated for easy retrieval.

Accounting Clerk

Bed Bath And Beyond Distribution Center
01.2011 - 06.2022
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Input high volume of monthly invoices with consistent accuracy.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Managed accounts payable and receivables and payroll.
  • Maintained accounting records utilizing in-house and client systems.

Accident Benefits Adjuster

Justin Linden & Associates
03.2006 - 08.2009
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Examined claims forms and other records to determine insurance coverage.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Completed all Forms Relate to the Accident Benefits Claims.

Education

Diploma - Buiseness Administration

Seneca College of Applied Arts And Technology
North York, ON
06.2001

Skills

  • Ongoing Client Support
  • Client Needs Assessment
  • Settlement Support
  • Volunteer Recruitment
  • Volunteer Scheduling
  • Application Assistance

Timeline

Client Support and Outreach and Settlement Ass.

Centre For Spanish Speaking Peoples
06.2022 - Current

Accounting Clerk

Bed Bath And Beyond Distribution Center
01.2011 - 06.2022

Accident Benefits Adjuster

Justin Linden & Associates
03.2006 - 08.2009

Diploma - Buiseness Administration

Seneca College of Applied Arts And Technology

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