Wendy Vasquez
Toronto,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Client Support and Outreach and Settlement Ass.
Centre For Spanish Speaking Peoples
06.2022 - Current
- Settlement Program:
- Completed Applications for Permanent Resident Renewal, Passport, CPP and Old Age Security Forms, Trillium, Child Tax, Citizenship, Ontario Works Etc.
- Helped clients navigate social services system and access needed resources.
- Coordinated with different service providers to meet clients' individual needs.
- Food Bank Coordinator:
- Assisted an average of 2160 clients yearly.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Packaged up nonperishable food items for food bank visitors.
- Distributed food boxes with carefully selected essentials to families in need.
- Collected donations from local organizations, businesses and residents to increase supplies and meet demand.
- Coordinated and managed volunteer activities for community service projects.
- Front End/ Receptionist:
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
Accounting Clerk
Bed Bath And Beyond Distribution Center
01.2011 - 06.2022
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Input high volume of monthly invoices with consistent accuracy.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Managed accounts payable and receivables and payroll.
- Maintained accounting records utilizing in-house and client systems.
Accident Benefits Adjuster
Justin Linden & Associates
03.2006 - 08.2009
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Examined claims forms and other records to determine insurance coverage.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Completed all Forms Relate to the Accident Benefits Claims.
Education
Diploma - Buiseness Administration
Seneca College of Applied Arts And Technology
North York, ON06.2001
Skills
- Ongoing Client Support
- Client Needs Assessment
- Settlement Support
- Volunteer Recruitment
- Volunteer Scheduling
- Application Assistance
Timeline
Client Support and Outreach and Settlement Ass.
Centre For Spanish Speaking Peoples
06.2022 - Current
Accounting Clerk
Bed Bath And Beyond Distribution Center
01.2011 - 06.2022
Accident Benefits Adjuster
Justin Linden & Associates
03.2006 - 08.2009
Diploma - Buiseness Administration
Seneca College of Applied Arts And Technology