Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wendy Valdez

Sacramento

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

2
2
years of professional experience

Work History

Guest Room Attendant

Thunder Valley Casino
Lincoln
05.2025 - 08.2025
  • Reported any maintenance issues or concerns immediately to supervisors.
  • Replenished bathroom supplies such as towels, soaps, shampoos and conditioners.
  • Verified that all appliances were functioning properly before completing assignments.
  • Assisted with special requests from VIP guests when needed.
  • Ensured guest rooms were clean and comfortable, changed linen and restocked amenities.
  • Maintained a professional appearance while on duty by adhering to uniform standards.
  • Vacuumed carpets and dusted furniture in each guest room prior to checkout.

Court Monitor

Urban Air
Sacramento
02.2025 - 06.2025
  • Operated equipment and machinery according to safety guidelines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked effectively in team environments to make the workplace more productive.

Cashier

Apparel N Thingz
Sacramento
05.2023 - 05.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Stocked shelves with merchandise when needed.

Education

High School Diploma -

Rio Linda High School
Rio Linda, CA
05-2025

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Attention to detail
  • Equipment maintenance
  • Conflict resolution
  • Detail-oriented
  • Adaptability and flexibility
  • Reliability
  • Drawer balancing
  • Data entry
  • Credit card processing
  • Inventory restocking
  • Payment collection
  • Visual merchandising
  • Customer relations
  • Product knowledge

Languages

Spanish
Elementary

Timeline

Guest Room Attendant

Thunder Valley Casino
05.2025 - 08.2025

Court Monitor

Urban Air
02.2025 - 06.2025

Cashier

Apparel N Thingz
05.2023 - 05.2024

High School Diploma -

Rio Linda High School

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Wendy Valdez