Wendy Smyth
Lethbridge,AB
Summary
Mature professional, currently pursuing a Bachelor of Social Work, offering 20 years of experience working and advocating for persons with diverse needs. Seeking to leverage my diverse background and ongoing education as a Disability Service Case Worker.
Overview
26
26
years of professional experience
Work History
Unit Clerk-Casual
St. Michael’s Health Center
04.2023 - Current
- Improved patient care by efficiently managing medical records and ensuring accurate documentation.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
Family Coach/Behavior Support Specialist-Casual
Your Turn Family Coaching And Consulting
09.2017 - Current
- Fostered strong client relationships through empathetic listening skills, non-judgmental support, and genuine interest in their well-being.
- Established trust with clients by maintaining confidentiality and professionalism in all interactions.
- Improved parent-child relationships by teaching effective communication techniques and conflict resolution strategies.
- Promote lasting improvements in family functioning.
- Collaborated with referral sources and other treatment professionals to meet patient care needs.
Educational Assistant-Part Time
Lethbridge District 51
05.2018 - 02.2020
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations.
- Improved student comprehension by utilizing differentiated strategies tailored to individual learning needs.
- Collaborated with fellow teachers to promote cross-curricular connections and a deeper understanding of content.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
Licensed Practical Nurse-Full Time
Vancouver Coastal Health
10.1997 - 04.2002
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Cared for wounds, provided treatments, and assisted with procedures.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Education
Bachelor of Arts - Social Work
University of Lethbridge- Part Time
Lethbridge, AB04.2026
Unit Clerk Diploma -
Lethbridge College
Lethbridge, AB02.2023
Licenced Practical Nurse - Nursing Studies
British Columbia Institute of Technology
Vancouver, BC05.1997
Skills
- Documentation Skills
- Strong Organization
- Interpersonal Skills
- Time Management
- Critical Thinking
- Attention to Detail
- Decision Making
- Multitasking Abilities
- Conflict Resolution
- Empathy and Compassion
- Professionalism
- Adaptability
- Team Collaboration
REFERENCES
Leanne Smith Manager, Vancouver Coastal Health 515-259-2434
Carla Erickson Manager, St.Michael's Health Care 403-910-7070
Timeline
Unit Clerk-Casual
St. Michael’s Health Center
04.2023 - Current
Educational Assistant-Part Time
Lethbridge District 51
05.2018 - 02.2020
Family Coach/Behavior Support Specialist-Casual
Your Turn Family Coaching And Consulting
09.2017 - Current
Licensed Practical Nurse-Full Time
Vancouver Coastal Health
10.1997 - 04.2002
Bachelor of Arts - Social Work
University of Lethbridge- Part Time
Unit Clerk Diploma -
Lethbridge College
Licenced Practical Nurse - Nursing Studies
British Columbia Institute of Technology
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