Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wendy Pinto

Poway

Summary

20+ years of experience in customer service, retail sales, and business operations in a range of organizations including small businesses through global corporations. Adaptable and hard-working team player with strong expertise in client relations, inventory management, and attention to detail. Adept in collaborating with leadership, clients, vendors, and colleagues while maintaining a positive, inclusive, and professional demeanor.

Overview

25
25
years of professional experience

Work History

Distribution Associate

Chef Works
08.2019 - 05.2025
  • Serve on a high-performing team that regularly collaborates to exceed monthly goals
  • Unload freight containers and load shipments using horizontal carousel and by hand
  • Receive, verify count, and process deliveries of product and materials
  • Complete computer transactions to receive and ship products
  • Stock or retrieve product from racks, build out customized orders, and label freight in compliance with company and customer expectations
  • Perform all duties while adhering to the company's policies and procedures regarding safety and proper conduct
  • Partner on cycle counts of all materials and finished goods throughout the entire warehouse on a regular basis
  • Evaluate the tracking system for its efficiency and make recommendations to management that would enhance performance and efficiency
  • Perform stock take adjustments to rectify inventory quantities reflected in the inventory control system

Sales Associate

Home Depot
05.2017 - 05.2018
  • Served as cashier for six months before moving to the floor; received Employee of the Month award after first month with customers working on the floor
  • Provided high-quality customer service, including directing customers to products, answering questions about goods, or assisting in purchase decisions
  • Maintained working knowledge of various products, assess customers’ needs, and present solutions that meet an array of criteria. Understand projects
  • Adhered to safety guidelines in the warehouse
  • Maintained products on the shelves and organize overstock
  • Provided informal coaching to new associates in the day-to-day expectations of the company and provided guidance for success

Customer Service and Sales Associate

Poway Irrigation
02.2000 - 09.2016
  • Independently opened and closed the store as needed, which included cashier duties, counting cash drawers, and making bank deposits
  • Built customer confidence in person and via phone through actively listening to concerns and providing accurate, knowledgeable, and thoughtful feedback to help them select products that best fit their unique needs
  • Educated customers on product and service offerings
  • Built strong relationships with returning customers resulting in repeat and increased sales
  • Unloaded trucks, stocked shelves, and maintained a clean and organized store and attractive product displays

Education

High School Diploma - undefined

Poway High School

Skills

  • Microsoft outlook
  • Social Media Platforms

Languages

Spanish
Elementary

Timeline

Distribution Associate

Chef Works
08.2019 - 05.2025

Sales Associate

Home Depot
05.2017 - 05.2018

Customer Service and Sales Associate

Poway Irrigation
02.2000 - 09.2016

High School Diploma - undefined

Poway High School

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Wendy Pinto