Wendy Pedroza
Los Angeles
Summary
Results-driven professional with a strong focus on customer service, time management, and problem-solving. Known for analytical thinking, clear communication, and a collaborative mindset. Dependable, adaptable, and detail-oriented with a commitment to excellence. Eager to contribute innovative solutions and drive team success.
Overview
6
6
years of professional experience
Work History
Sales Associate
The Coral Gables
01.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage with customers, and promote merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Greeted customers and helped with product questions, selections, and purchases.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Front Desk Receptionist
Todd Rutkin Inc
02.2019 - 04.2023
- Handled incoming calls professionally, directing callers to the appropriate departments or employees to ensure effective communication and prompt service.
- Provided bilingual support to Spanish-speaking customers, enhancing their experience and addressing inquiries effectively.
- Took efficient and organized notes during team meetings, contributing to clear communication and follow-up on action items.
- Managed and maintained calendars for executives, optimizing scheduling and time management.
- Coordinated workshops, conferences, and meetings by scheduling, reserving, and preparing meeting rooms, ensuring all logistical details were handled seamlessly.
- Greeted guests at front desk and managed check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
Applied Technology Center High School
Montebello, CA06.2019
Skills
- Spanish Speaker
- Customer Support & Assistance
- Cash Handling and Payment Processing
- Written and Verbal Communication
- Negotiation / Closing Techniques
- Versatile Work Style
- Effective Communicator in Team and Solo Setting
- Time Management
- Store Opening and Closing
- Visual Display
- Product Demonstration
- Organized and Detailed Oriented
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
The Coral Gables
01.2025 - Current
Front Desk Receptionist
Todd Rutkin Inc
02.2019 - 04.2023
Applied Technology Center High School
Similar Profiles
Htar Ei Ei LwinHtar Ei Ei Lwin
Retail Sales Associate at The Coral GablesRetail Sales Associate at The Coral Gables
Athziri MurilloAthziri Murillo
Teacher's Assistant at Coral Gables Senior High SchoolTeacher's Assistant at Coral Gables Senior High School
Kevin BrunelysKevin Brunelys
Guest Service Representative at City of Coral GablesGuest Service Representative at City of Coral Gables