Wendy Mendoza
Executive Assistant To Vice President
Walnut Creek
Summary
Seasoned leader with over 18 years experience in maximizing operational excellence, leading teams, meeting sales goals and implementing operational strategies. Skilled in building relationships with customers. Adept at maximizing operational excellence through mentoring personal on company key goals and culture.
Overview
22
22
years of professional experience
Work History
Executive Assistant to Vice President
Chevron
5 2023 - Current
- Serve as a liaison between departments to facilitate effective communication throughout the company.
- Prepared and edit presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Collaborate on special projects to improve overall business operations within the organization efficiently.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Hospitality Manager
ONEHOPE Winery
05.2021 - Current
- Onboarding new employees and 20/20 Collective.
- Developed and built relationships with guests creating a world class experience and sharing the brand story and leading winery experiences.
- Supported growthof 20/20 Collective contributing to sales goals.
- Implemented wine inventory control system for cost control measures.
- Responsible for objective and key results dashboard reporting accuracy.
- Support role to Chief Sales Officer and Executive Vice President on projects, reporting requests and general administrative functions.
- Execute bi-annual wine club shipments and renewal with operations team.
- Maintain wine club membership list for billing and shipment.
- Manage reservation system and team calendar.
- Supported events staffing, vendor communication, audio visual set up and on site management for customer corporate meetings.
- Newsletter communication executed to wine club members for upcoming events, shipments and winery updates.
- Manage key sales collateral supplies to ensure sufficient stock and work with vendors to reorder as needed.
- Develop and maintain standard operating procedures manual.
- Work with operations team on safety OSHA regulations.
Digital Marketing Specialist/Consultant
Social Creative Hub
01.2015 - 05.2021
- Develop and manage online training course programs related to social media marketing growth and sales strategies.
- Create membership programs and websites with Kajabi.
- Manage membership portals including content creation, program communication and client success management.
- Create email funnel campaigns and newsletters using ClickFunnels, Active Campaign, MailChimp, Constant Contact.
- Conduct target market research to scope out industry competition.
- Create lead magnet offers for email growth utilizing Kajabi and Lead Pages.
- Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
Supervisor - North America Lubricants
Chevron Products Company
01.2005 - 08.2015
- Managed team of 12-15 Customer Service Representatives/Account Managers.
- Responsible for hiring and employee development to ensure KPI were met.
- Conducted employee evaluations to assess work performance and lead annual performance reviews.
- Manage organization unit budget to ensure cost control were within set limits and within annual allocated resources.
- Monitored organizations KPI's to ensure objectives were met.
- Identified and led initiative with senior management and credit team to recover monthly collections resulting in decreasing monthly outstanding balance from $2 million to under $200 thousand per month resulting in new key metrics company wide.
- Collaborated with senior management in monthly reviews of business objectives and overall business center support.
- Coordination with supply chain to ensure business operations were met through internal or external supply challenges.
- Prepared monthly safety reports to present to senior management.
OEM Truck Dealer Specialist
Chevron Products Company
01.2002 - 01.2005
- Key metrics development with senior management.
- Responsible for growing the OE Dealer customer base with new contracts each quarter.
- Onboard new customers and building client relationships.
- Collaboration with marketing sales team to grow customer base with new promotions.
- Visited 3-5 customers each week nationally on-site to build relationships and give benefit-oriented sales and program presentations.
- Managed Chevron trucking equipment program from application through completion of project with equipment provider and customer.
- Attended customer corporate senior management meetings to provide performance updates and strengthen customer relationship.
- Built business relationships by hosting events and launching special promotions.
Education
Bachelor of Science - B.A., Business Management
University of Louisville
Louisville, KY 01.1994 - 01.2000
Level 1 Sommelier -
The Court of Master Sommeliers
01.2022
Skills
Database management
Project management
Organization and time management
Confident and professional public speaking ability
Cost Management
Timeline
Hospitality Manager
ONEHOPE Winery
05.2021 - Current
Digital Marketing Specialist/Consultant
Social Creative Hub
01.2015 - 05.2021
Supervisor - North America Lubricants
Chevron Products Company
01.2005 - 08.2015
OEM Truck Dealer Specialist
Chevron Products Company
01.2002 - 01.2005
Bachelor of Science - B.A., Business Management
University of Louisville
01.1994 - 01.2000
Executive Assistant to Vice President
Chevron
5 2023 - Current
Level 1 Sommelier -
The Court of Master Sommeliers