Skilled in providing top-notch customer service, managing administrative tasks, and ensuring smooth operation of front desk functions. Proven capabilities in scheduling appointments, handling high volume calls, and resolving customer inquiries with efficiency. Demonstrated strengths include multitasking, problem-solving and communication skills. Previous roles noted for enhancing guest satisfaction levels and streamlining processes for better productivity.
Greet members and provide exceptional customer service
• Maintain cleanliness and organization throughout the gym
• Handle inquiries about memberships, registrations, and account updates
• Assist with basic maintenance, restocking supplies, and ensuring a safe environment
Bilingual in progress: Intermediate English and fluent Spanish
Strong customer service and conflict resolution skills
Experience in cleaning, facility maintenance, and gym operations
CPR and First Aid Certification (if applicable)