Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy MacDonald

Saskatoon,SK

Summary

Talented Receiving Manager offering many years of expertise in employee training, workload coordination, and inventory control. Personable and driven with motivational management style and forward-thinking approach to challenges. experience and take on a growth-oriented position.

Hardworking professional well-versed in using problem-solving and organizational skills to coordinate shipping and receiving duties. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills.

Hardworking stock professional with a good understanding of safety practices and in-depth understanding of retail sales floor operations. Always on top of merchandise movements and conducting inventory counts, inputting changes, and resolving variances.

Experienced in managing employee schedules and workloads and jumping in to handle tasks personally. Focused on maintaining high-quality and well-organized warehouse operations. Adept at operating equipment, verifying deliveries and processing returns.

Results-driven Receiving Manager recognized for high productivity and efficient task completion. Possess specialized skills in inventory management, logistics coordination, and supplier relationship management. Excel in communication, teamwork, and problem-solving, ensuring smooth warehouse operations and effective team collaboration.

Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams, Displaying articulate communication skills and effectively partnering with management teams.

Overview

25
25
years of professional experience
1
1
year of post-secondary education

Work History

Receiving Manger

Costco Wholesale
Saskatoon, Sk
02.2022 - Current
  • Coordinated receiving activities for efficient inventory management and stock organization.
  • Supervised warehouse staff to ensure compliance with safety standards and procedures.
  • Managed documentation for incoming shipments, verifying accuracy and completeness.

Front end Manager

Costco Wholesale
Saskatoon, Sk
01.2019 - 03.2022
  • Supervised front end staff to ensure efficient customer service.
  • Managed cash operations and balanced registers daily.
  • Trained new employees on store policies and procedures.
  • Coordinated schedules to optimize staff coverage during peak hours.
  • Monitored inventory levels and reported shortages to management.
  • Resolved customer issues promptly to maintain satisfaction standards.
  • Conducted regular performance evaluations for front end associates.
  • Cultivated strong customer relations and developed effective customer service standards.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed cash flow of store, including cashier operations, bookkeeping, and security.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Welcomed large volume of guests and improved overall customer service.
  • Resolved technical issues related to the front end development process.
  • Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.

Temporary PM Merchandising Manager

Costco Wholesale
Saskatoon, Saskatchewan
01.2018 - 01.2019
  • Coordinated project timelines and ensured alignment with corporate objectives.
  • Managed communication between teams to streamline project
  • Managed multiple projects with competing deadlines simultaneously.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Provided guidance to team members regarding tasks assigned to them.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.

Foods/Fresh Area Manager

Costco Wholesale
Saskatoon, SK
10.2016 - 01.2018
  • Oversaw daily operations across multiple areas.
  • Coordinated inventory management to optimize stock levels and reduce waste.
  • Led team meetings to discuss goals, performance, and best practices.
  • Fostered a positive work environment through effective communication and support.
  • Supervised employees, ensuring optimal productivity.
  • Promoted positive customer service experiences by promptly resolving conflicts.
  • Inspected store facilities regularly to ensure compliance with safety regulations and standards.
  • Resolved conflicts between employees or customers in a professional manner.
  • Oversaw the recruitment process for new staff members including interviewing and training.
  • Managed staff scheduling to ensure adequate coverage and efficiency.
  • Implemented training programs for new team members and ongoing development.

Front-end Supervisor

Costco Wholesale 152
Saskatoon, Saskatchewan
07.2016 - 10.2016
  • Supervised daily operations and staff schedules in a busy retail environment.
  • Trained new employees on customer service standards and operational procedures.
  • Assisted in inventory management and restocking of merchandise on the sales floor.
  • Resolved customer complaints efficiently to maintain high service levels.
  • Monitored cash handling procedures to ensure compliance with company policies.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.

RTV Clerk

Costco Wholesale 152
Saskatoon, Saskatchewan
01.2003 - 07.2016
  • Processed RTV merchandise for timely return to suppliers.
  • Maintained accurate inventory records using inventory management systems.
  • Collaborated with team members to streamline return workflows.
  • Inspected returned items for quality and compliance with company standards.
  • Coordinated scheduling of RTV shipments with logistics team.
  • Assisted in training new staff on RTV procedures and policies.
  • Resolved discrepancies in return documentation through detailed investigation.
  • Communicated effectively with vendors regarding return issues and resolutions.
  • Maintained accurate records of sales transactions and inventory levels.
  • Processed returned merchandise in accordance with established return policies.
  • Followed safety protocols when handling hazardous materials or operating equipment.
  • Ensured compliance with company policies regarding returns and exchanges, refunds and store security.

Maintence service assistant

Costco Wholesale 152
Saskatoon, Saskatchewan
01.2001 - 01.2003
  • Maintained and ensured cleanliness in Warehouse
  • Ensured SSOP compliance in fresh areas.

Food court service assistant

Costco Wholesale
Saskatoon, Saskatchewan
03.2000 - 01.2001

Education

Business Management - Business Management

Career Academy
Saskatoon, SK
01.1991 - 07.1992

Skills

  • Inventory management
  • Shipment verification
  • Safety compliance
  • Staff supervision
  • Member service
  • Performance evaluation
  • Team collaboration
  • Conflict resolution
  • Problem solving
  • Communication skills
  • Time management
  • Employee training
  • Safety management
  • Staff training
  • Warehouse operations
  • Shipping and receiving

Timeline

Receiving Manger

Costco Wholesale
02.2022 - Current

Front end Manager

Costco Wholesale
01.2019 - 03.2022

Temporary PM Merchandising Manager

Costco Wholesale
01.2018 - 01.2019

Foods/Fresh Area Manager

Costco Wholesale
10.2016 - 01.2018

Front-end Supervisor

Costco Wholesale 152
07.2016 - 10.2016

RTV Clerk

Costco Wholesale 152
01.2003 - 07.2016

Maintence service assistant

Costco Wholesale 152
01.2001 - 01.2003

Food court service assistant

Costco Wholesale
03.2000 - 01.2001

Business Management - Business Management

Career Academy
01.1991 - 07.1992
Wendy MacDonald