Wendy Lindberg
Petaluma
Summary
Proficient in collaboration and precise documentation, facilitating effective care delivery and markedly enhancing client outcomes in demanding situations.
Overview
9
9
years of professional experience
Work History
Case Manager
COTS/KFFS
Petaluma
03.2019 - Current
- Promoted community engagement while ensuring a safe shelter environment.
- Collaborated with service providers to deliver consistent care for clients.
- Monitored clients' mental and physical health to identify essential needs.
- Provided crisis intervention support during emergencies, addressing immediate client concerns.
- Assessed client needs and developed tailored service plans to track progress effectively.
- Organized group activities to enhance client socialization and interaction.
- Maintained accurate case records in compliance with HMIS and data privacy standards.
- Coordinated with local organizations to establish community partnerships that increased available resources.
Support Services Manager
COTS/Burbank Housing
Rohnert Park
05.2022 - 12.2024
- Cultivated trusting relationships that encouraged open expression of feelings among residents.
- Fostered a positive environment to enhance social interaction and community engagement.
- Facilitated effective communication between clients and staff to improve collaborative care.
- Organized recreational activities in accordance with safety regulations, ensuring participant well-being.
- Provided guidance and support to clients, enhancing their residential experience.
- Educated residents and families on available services and resources for informed decision-making.
- Demonstrated strong problem-solving skills, efficiently resolving issues as they arose.
- Coordinated volunteer initiatives and food shelf operations to support community needs.
Proprietor
Therapeutic Massage & Energy
Petaluma
06.2016 - 03.2020
- Executed targeted marketing programs to enhance brand awareness and engagement.
- Generated new business through referrals while delivering exceptional customer service.
- Diagnosed client needs and provided education on exercises for stress reduction.
- Analyzed financial data to ensure successful business operations and profitability.
ABA Certified
ACES Autism Therapy
Santa Rosa
06.2018 - 04.2019
- Modified behavioral health through play and activities, aligning with established case plan goals.
- Leveraged advanced technical skills to troubleshoot complex issues and implement effective solutions.
- Collaborated with cross-functional teams to drive project success and meet objectives.
Education
Bachelor of Arts - Psychology
Sonoma State University
Rohnert Park, CA01.2018
Associate of Arts - Sociology, Psychology
Santa Rosa Junior College
Petaluma, CA01.2016
Skills
- Crisis intervention
- Client assessment
- Service planning
- Community engagement
- Collaboration skills
- Public speaking
- Volunteer coordination
- Documentation and reporting
- HMIS data management
- Microsoft Office proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Support Services Manager
COTS/Burbank Housing
05.2022 - 12.2024
Case Manager
COTS/KFFS
03.2019 - Current
ABA Certified
ACES Autism Therapy
06.2018 - 04.2019
Proprietor
Therapeutic Massage & Energy
06.2016 - 03.2020
Bachelor of Arts - Psychology
Sonoma State University
Associate of Arts - Sociology, Psychology
Santa Rosa Junior College
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