Organized food orders and ensured accuracy of items served to customers.
Ensured that all orders were correct before leaving the kitchen area.
Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
Conveying messages between the dining area and the kitchen, including special requests, dietary restrictions, or feedback on dishes.
Hostess + Servers Assistant
Boulevard Kitchen And Oyster Bar
Vancouver, BC
01.2022 - 09.2023
Provided seating arrangements for guests in accordance with occupancy regulations and customer preferences.
Monitored dining room activities to ensure quality service standards were met.
Assisted servers with setting up and cleaning tables.
Bussed tables after meals were completed, cleared dishes and reset table settings for next guests.
Lead Hostess
Top Of Vancouver Revolving Restaurant
Vancouver, BC
06.2021 - 03.2023
Welcoming guests as they arrive and escorting them to their tables, while ensuring a comfortable and positive first impression.
Handling reservations, walk-ins, and wait times efficiently, including using reservation software when applicable.
Training new host staff, providing ongoing training for existing staff, and supervising the host team to maintain high service standards.
Education
Bachelor of Science - Neuroscience
Simon Fraser University
Burnaby, BC
Skills
OpenTable system fluent
POS system fluent
Fluent in English and Cantonese
Years of restaurant industry experience
Organizational skills
Beedie Luminaries 2021
The Beedie Luminaries scholarship, established by Ryan Beedie, supports students from British Columbia, like myself, who are navigating financial or personal challenges while striving to achieve our academic and professional goals.