Wendy Lee
Sacramento,CA
Summary
Retail operations professional skilled in efficient order processing and inventory management. Strong aptitude for team collaboration, ensuring smooth workflow and adaptability to changing demands. Expertise in customer service, problem-solving, and maintaining high standards of accuracy and timeliness. Dependable and results-oriented, consistently contributing to achieving organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Order Processor
Flora Fresh Inc.
Sacramento, CA
05.2015 - Current
- Processed and verified customer orders for accuracy and completeness.
- Coordinated with warehouse team to ensure timely fulfillment and delivery of products.
- Utilized order management software to track inventory levels and stock availability.
- Resolved order discrepancies and customer inquiries efficiently, enhancing satisfaction.
- Contributed to revenue growth, successfully processing high volume of orders during peak seasons.
Expeditor
KFC
Sacramento, CA
01.2014 - 05.2015
- Coordinated inventory management to ensure timely supply of ingredients and materials.
- Streamlined order processing to enhance efficiency and reduce wait times during peak hours.
- Monitored food safety standards and compliance with health regulations in daily operations.
- Led team training sessions to improve operational efficiency and maintain high service quality.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Education
High School Diploma -
Heritage Peak Charter School
Sacramento, CA05-2015
Skills
- Teamwork orientation
- Data entry skills
- Order picking
- Invoicing and billing
- Managing returns
- Preparing boxes
- Returns processing
- Purchase order management
Certification
- Certified CPR/ AED / First-Aid, National CPRF Foundation - 08/09/2023
Timeline
Order Processor
Flora Fresh Inc.
05.2015 - Current
Expeditor
KFC
01.2014 - 05.2015
High School Diploma -
Heritage Peak Charter School