Wendy lalonde

Manage and maintain the pricing within the pricing platform eCos, using Qlik to analyze data. Analyzed information on margins, win/losses, Supplier Sales Support opportunities, and ensuring all customers pricing set for the branches in selected territories.

• Collaborated with sales to establish competitive pricing strategies, resulting in increased market share.
• Developed customized pricing solutions to meet unique client needs, fostering long-term business relationships.
• Reviewed historical sales data to identify trends and inform future pricing decisions, ensuring alignment with overall business strategy.

Use data on excess/non-moving inventory and compare to usage at branches across Canada to rebalance to branches with the sales history.

• Developed comprehensive reports for management review, highlighting key inventory metrics and performance indicators.

• I served as an advisor, mentor, teacher, and coach for branch management and site quality administrators within Canada in matters related to the company’s quality management system
• I have assisted the corporate office in Birmingham by conducting the annual headquarters function internal audit, lending my hand in department tasks such as managing the Corrective Action process, site training on quality system matters, and providing input and guidance on system documentation revisions relevant to the quality manual and ISO 9001 controlled forms
• Enhanced company compliance by conducting thorough internal audits and identifying areas for improvement.
• Supported management decision-making by providing accurate and timely audit findings on business operations.
• Streamlined audit processes through the development and implementation of standardized auditing procedures.

• Worked with Operations Managers across the country for day to day questions relating to Inventory, Pricing, Supplier Sales Support and questions relating to daily operations.
• Facilitated cross-departmental training sessions to improve overall service quality.
• Provided guidance and mentorship to junior staff members, fostering a supportive work environment conducive to professional growth.
• Coordinated with vendors and suppliers to maintain positive relationships, ensuring timely delivery of products and services.
• Liaised with freight forwarders and carriers to arrange product movements and deliveries.
• Collaborated with operations team to provide excellent customer service and foster positive work environment.
• Improved team efficiency through regular training sessions on software updates and new procedures.
• Participated in operations team meetings to coordinate and assign project management tasks.
• Complied with systems procedures, business processes, and company policies to promote workplace safety and quality.
• Identified areas for improvement in current processes, proposing innovative solutions that led to cost savings and increased efficiency.
• Maintained up-to-date knowledge of industry trends to inform strategic planning sessions.