Wendy Joseph
Redding,CA
Summary
Dedicated Pharmacy Technician with CVS Pharmacy, skilled in problem-solving and workflow optimization. Successfully maintained inventory and ensured accurate medication dispensing, enhancing customer satisfaction. Committed to confidentiality and HIPAA compliance, while fostering strong relationships with patients through exceptional service and teamwork. Proficient in pharmacy software and adept at addressing customer inquiries effectively.
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Experienced Immunizer for Covid and Flu shots.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
02.2013 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels by organizing and restocking pharmaceutical supplies.
- Operated pharmacy software for processing prescriptions and managing patient records.
- Supported customer service by answering inquiries regarding medications and health products.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Education
High School Diploma -
Llanelli Girls Grammar School
Llanelli, Wales , GBPharmacy Technician
ITT Technical Institute
Redding, CA07.2012
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Timeline
Pharmacy Technician
CVS Pharmacy
02.2013 - Current
Pharmacy Technician
ITT Technical Institute
High School Diploma -
Llanelli Girls Grammar School
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