Wendy John
Twentynine Palms,CA
Summary
Versatile and dedicated, I leveraged strong work ethic and problem-solving skills at all the jobs I have had, enhancing customer satisfaction and operational efficiency. Expert in inventory control and compassionate care, I consistently exceeded employer expectations by streamlining processes and fostering positive relationships, contributing to a significant improvement in service delivery and team cohesion.
Overview
21
21
years of professional experience
Work History
Dishwasher
HP Group II
07.2024 - Current
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Maintained operational efficiency by quickly restocking clean dishware and utensils.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Inspected dishwashing equipment and reported issues to supervisor.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Assistant Store Manager
Dollar Tree
11.2019 - Current
- Interacted well with customers to build connections and nurture relationships.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Ensured precise ordering for optimal stock levels.
- Assisted in recruiting, hiring and training of team members.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
In-Home Senior Caregiver
IHSS
09.2018 - 03.2024
- Prepared meals catering to clients' dietary restrictions.
- Ensured clients met scheduled appointments through efficient transport arrangements.
- Collaborated closely with interdisciplinary healthcare teams to ensure comprehensive care for each senior under my supervision.
- Managed household tasks efficiently while maintaining a clean living environment for the seniors I cared for daily.
- Ensured adherence to physician instructions for medication schedules.
- Ensured hygiene standards by aiding patients with everyday routines.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Pharmacy Assistant
Pharmacity
10.2003 - 01.2010
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Assisted customers in selecting over-the-counter medications and health care products.
- Re-stocked shelves with prescribed medications and health care products.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Counted and labeled prescriptions with correct item and quantity.
- Received incoming supplies and stocked in correct locations.
Skills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Problem-solving
- Retail operations
- Inventory control
- Supply restocking
- Compassionate care
- Social interaction
- Community resources
- Medication management
Languages
Spanish
Native or Bilingual
Interests
- Crafting and DIY Projects
- Getting involved in local advocacy groups to promote positive change in the community
- Cooking
- Gardening
- DIY and Home Improvement
Timeline
Dishwasher
HP Group II
07.2024 - Current
Assistant Store Manager
Dollar Tree
11.2019 - Current
In-Home Senior Caregiver
IHSS
09.2018 - 03.2024
Pharmacy Assistant
Pharmacity
10.2003 - 01.2010
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