Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Certification
Work Availability
Languages
Interests
Timeline
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Wendy Hurd

Wendy Hurd

Oceanside

Summary

Dynamic travel advisor and former IRS Revenue Agent with a proven track record in financial management and customer service excellence. Expert in audit compliance and program development, I successfully founded a travel consultancy that enhances client experiences through strategic marketing and personalized support. Adept at leading teams and fostering community resilience.

Overview

24
24
years of professional experience

Work History

Travel Advisor & Entrepreneur

Self-Employed
Oceanside
08.2023 - Current
  • Founded and operate a travel advisory business, dedicated to delivering exceptional travel experiences through expert planning and consultancy.
  • Coordinate all aspects of travel arrangements, including flights, accommodations, and activities, while providing ongoing support to clients throughout their journeys.
  • Implement marketing strategies and utilize social media platforms to expand client base and enhance brand visibility.

Revenue Agent

Internal Revenue Service (IRS)
Laguna Niguel
02.2021 - 06.2024
  • Conduct in-depth audits and examinations of individual and business tax returns to ensure compliance with federal tax laws.
  • Utilize analytical skills to identify discrepancies, assess financial documentation, and recommend corrective actions.
  • Provide expert guidance to taxpayers on tax regulations and resolve disputes through negotiation and mediation.

Religious Program Specialist Manager

U.S. Military
San Diego
07.2001 - 04.2023
  • Led and managed initiatives providing spiritual guidance and support to service members and their families.
  • Designed and implemented programs that foster community resilience and well-being, aligning closely with organizational objectives.
  • Supervised a team of officers and enlisted personnel, promoting inclusivity and enhancing program effectiveness through mentorship and training initiatives.
  • Facilitated training sessions for new personnel and managed logistics, communication, and budgeting for departmental events.

IRS Contact Representative

Internal Revenue Service (IRS)
Fresno
10.2018 - 02.2021
  • Acted as an essential liaison between the IRS and taxpayers, delivering exceptional customer service and support regarding tax filings, payments, and audits.
  • Conducted thorough research to address taxpayer inquiries, ensuring compliance with IRS policies and procedures.
  • Developed educational materials and workshops to inform clients about tax changes and best practices, promoting informed decision-making.

Accounting Technician

Internal Revenue Service (IRS)
Fresno
03.2010 - 10.2018
  • Managed and processed a variety of financial transactions, ensuring accuracy and compliance with federal regulations.
  • Conducted detailed reconciliations of accounts and prepared financial reports to support decision-making processes.
  • Collaborated with cross-functional teams to streamline accounting procedures, enhancing efficiency and accuracy within the department.

Education

Bachelor of Science - Business

University of Phoenix
New Orleans, LA
01.2016

Associate Degree - Accounting

Heald College
Fresno, CA
01.1993

Skills

  • Financial Management
  • Customer Service Excellence
  • Audit and Compliance
  • Program Development and Management
  • Marketing and Social Media Strategy
  • Team Leadership and Mentorship
  • Analytical and Problem-Solving Skills

Affiliations

Carmel Valley Business Networking International (BNI), Member

Certification

Group travel

Luxury Travel

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native language

Interests

Reading, Hiking, Travel, Exploration, Networking, business development, professional development, community service,

Timeline

Travel Advisor & Entrepreneur

Self-Employed
08.2023 - Current

Revenue Agent

Internal Revenue Service (IRS)
02.2021 - 06.2024

IRS Contact Representative

Internal Revenue Service (IRS)
10.2018 - 02.2021

Accounting Technician

Internal Revenue Service (IRS)
03.2010 - 10.2018

Religious Program Specialist Manager

U.S. Military
07.2001 - 04.2023

Bachelor of Science - Business

University of Phoenix

Associate Degree - Accounting

Heald College

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Wendy Hurd