Jesus Feregrino
Huntington Beach
Summary
Results-driven manager specializing in team leadership, conflict resolution, and effective communication. Expertise in staff training and inventory management has led to improved operational workflows and increased customer loyalty. Aiming to leverage skills to enhance overall restaurant performance.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Bartender/Server
Morena's Mexican Cuisine
Huntington Beach
06.2021 - Current
- Managed bar supply inventory and placed orders to ensure stock availability.
- Executed opening and closing duties, restocking supplies to maintain operational readiness.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Researched industry trends to enhance bar menu and create innovative drink recipes.
- Provided excellent customer service in a fast-paced dining environment.
Manager
Morena's Mexican Cuisine
Huntington Beach
06.2021 - Current
- Supervised daily restaurant operations, ensuring compliance with health standards to promote safe dining environment.
- Developed and implemented strategies that enhanced customer satisfaction and loyalty.
- Managed staff schedules and coordinated training sessions, enhancing team skills and service quality.
- Allocated tasks to team members according to their skills.
- Trained employees on various job positions to ensure role coverage.
- Maintained composure in stressful situations, diffusing tension among staff to sustain a positive workplace atmosphere.
Assistant Manager
Hacienda on the lake
Mission Viejo
2016 - 06.2021
- Oversaw daily operations at lakeside dining establishment, streamlining workflows for improved service delivery.
- Trained new team members on restaurant procedures and customer service standards.
- Addressed customer inquiries and complaints promptly, contributing to high levels of guest satisfaction.
- Ensured compliance with safety regulations and company policies across all operations.
- Established quality control measures to maintain and elevate company standards.
- Maintained professionalism in stressful situations, effectively diffusing tense interactions.
- Provided mentoring and leadership insight to newly hired employees regarding various company programs.
Education
Associate of Arts - Hospitality Management
Orange Coast College
Costa Mesa06.2007
Skills
- Mixology proficiency
- Cocktail preparation
- Bar service preparation
- Cash handling
- Payment processing
- Point of sale systems knowledge
- Liquor restocking
- Safe serving practices
- Food safety
- Hygiene standards
- Customer service proficiency
- Client relations
- Operational efficiency
- Reliability and dependability
- Multitasking skills
- Conflict resolution
- Team leadership
- Staff management
- New hire training
- Sales and marketing
- Effective communication
- Fluency in Spanish
- Dining room management
- Responsible alcohol service
Languages
Spanish
Native/ Bilingual
Certification
servsafe certificate
Timeline
Bartender/Server
Morena's Mexican Cuisine
06.2021 - Current
Manager
Morena's Mexican Cuisine
06.2021 - Current
Assistant Manager
Hacienda on the lake
2016 - 06.2021
Associate of Arts - Hospitality Management
Orange Coast College