Summary
Overview
Work History
Education
Skills
Languages
Timeline
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WENDY HERNANDEZ

TORONTO,ON

Summary

Motivated waitress with flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

1
1
year of professional experience

Work History

Kitchen Helper

Manoucher Food & Co
10.2023 - Current
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Followed supervisor instructions to complete tasks on time.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Transported food items from storage areas to kitchen for prepping.

Waitress

El Rancherito
10.2022 - 10.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Used cash registers and credit card machines to cash out customers.

Waitress

Tenoch Restaurant
07.2022 - 09.2022
  • Greeted new customers.
  • Take food and drink orders.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

No Degree - 4 Semester - Administration Studies

Universidad Autónoma De Querétaro´´
San Juan Del Río, Qro.

Skills

  • Table Preparation
  • Kitchen Staff Coordination
  • Safety and Sanitation
  • Accurate Cash Handling
  • Station Restocking
  • Customer Relationships
  • Janitorial Duties
  • Clean and Sanitize Surfaces
  • Trash Waste and Removal
  • Sweeping and Mopping

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Kitchen Helper

Manoucher Food & Co
10.2023 - Current

Waitress

El Rancherito
10.2022 - 10.2023

Waitress

Tenoch Restaurant
07.2022 - 09.2022

No Degree - 4 Semester - Administration Studies

Universidad Autónoma De Querétaro´´

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WENDY HERNANDEZ