WENDY HERNANDEZ
TORONTO,ON
Summary
Motivated waitress with flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Kitchen Helper
Manoucher Food & Co
703 Clayson Rd, North York, ON, M9M 2H4
10.2023 - Current
- Cleaned and organized kitchen stations to promote team efficiency.
- Followed supervisor instructions to complete tasks on time.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Transported food items from storage areas to kitchen for prepping.
Waitress
El Rancherito
1662 St. Clair Ave W. Toronto, ON, M6N 1H8
10.2022 - 10.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Used cash registers and credit card machines to cash out customers.
Waitress
Tenoch Restaurant
933 St Clair Ave W, Toronto, ON, M6C 1C7
07.2022 - 09.2022
- Greeted new customers.
- Take food and drink orders.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
No Degree - 4 Semester - Administration Studies
Universidad Autónoma De Querétaro´´
San Juan Del Río, Qro.Skills
- Table Preparation
- Kitchen Staff Coordination
- Safety and Sanitation
- Accurate Cash Handling
- Station Restocking
- Customer Relationships
- Janitorial Duties
- Clean and Sanitize Surfaces
- Trash Waste and Removal
- Sweeping and Mopping
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Kitchen Helper
Manoucher Food & Co
10.2023 - Current
Waitress
El Rancherito
10.2022 - 10.2023
Waitress
Tenoch Restaurant
07.2022 - 09.2022
No Degree - 4 Semester - Administration Studies
Universidad Autónoma De Querétaro´´